Dear Banat List, I'm trying to get a message to Marlene Strand. I've emailed her twice with no response. On the off chance my email went into the Technological Clouds, I thought I'd try sending it to the Banat List as well. Marlene bought a DVD -- "PULLED STRUDEL W CATHERINE HALLABRIN" from me, and it is not working right. I want to replace the DVD, but as I said, I'm not getting a response from Marlene. COPY OF THE EMAIL SENT TO MARLENE ON 4-7-14: (Because I haven't heard from you, Marlene, I'm resending my email. I know sometimes our emails don't make it to the designated mailbox. Just like snail mail. LOL Anyway, let me know what you would like to do.) (4--3-14) Marlene, I am so sorry to hear that your copy doesn't play correctly. I'm sure we have more copies and I will be glad to send you another--no charge. I'll play the copy before sending it off to you-- make sure it plays right. Just give me your address and we will get another DVD off to you as soon as possible. Did I send you the written recipe? If not, please let me know and I'll include that as well. Good to hear from you, though not under the best circumstances. Hope all is well with you. Marcia Fay c: To my hubby. He's the one that does the copying Thanks so much my Banat friends, Marcia Fay (WAGENHALS) Cobb (formerly of Mansfield, Ohio) Newberg, Oregon