Anyone else having problems using the Baltimore County's Heritage Quest Online? Every time I log on and select the Census link I get a "Authentication Failed" error notice. Can anyone tell me how to fix it? I have already added this site to my exception list but my firewall application wants the url in a series of numbers which I can't find. Jean

If you have a firewall on your computer, you will need to disable it while trying to connect to HQ. -----Original Message----- From: J W [mailto:[email protected]] Sent: Friday, March 03, 2006 9:34 AM To: [email protected] Subject: [BALTGEN-L] Heritage Quest Anyone else having problems using the Baltimore County's Heritage Quest Online? Every time I log on and select the Census link I get a "Authentication Failed" error notice. Can anyone tell me how to fix it? I have already added this site to my exception list but my firewall application wants the url in a series of numbers which I can't find. Jean ==== BALTGEN Mailing List ==== The Baltimore County Genealogical Society web site: http://www.serve.com/bcgs/bcgs.html

Jean, Here is the link the BCPL's Database Troubleshooting page, http://www.bcpl.info/databases_help.html#heritagequest This should solve your problem. Ellen Ward -----Original Message----- From: J W [mailto:[email protected]] Sent: Friday, March 03, 2006 9:34 AM To: [email protected] Subject: [BALTGEN-L] Heritage Quest Importance: Low Anyone else having problems using the Baltimore County's Heritage Quest Online? Every time I log on and select the Census link I get a "Authentication Failed" error notice. Can anyone tell me how to fix it? I have already added this site to my exception list but my firewall application wants the url in a series of numbers which I can't find. Jean ==== BALTGEN Mailing List ==== The Baltimore County Genealogical Society web site: http://www.serve.com/bcgs/bcgs.html