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    1. Re: [AUTOSOMAL-DNA] trouble uploading GEDCOM to FTDNA
    2. Karen Zander

    3. On Thu, Feb 16, 2012 at 3:29 PM, Diana Gale Matthiesen <[email protected]> wrote: > Has anyone else had trouble uploading a GEDCOM to their FTDNA account? > > > The file obviously uploads, initially, because it presents me with a > list of the people in the file. I'm not hiding my identity, and my > name is at the top of the list. When I click my name as the test > subject, there's a short delay (5-10 seconds), then it all disappears > and I'm back to the Home page of my account - with no GEDCOM, at all, > attached to my account. > > Diana, Yes. I've tried numerous times to upload gedcoms (ancestors only and only BMD just like yours) for my transfer kits. I also can not add most distant ancestors. I enter the information, click save, and when I check again, everything is blank. I wrote to FTDNA support and was asked to send them my gedcoms and most distant ancestors. That was on the weekend, and I haven't heard back, but I assume they are working on correcting the problem. I'm almost glad there is a delay with the transfer kits being processed, since I can't upload genealogical information. Karen

    02/16/2012 08:59:08
    1. Re: [AUTOSOMAL-DNA] trouble uploading GEDCOM to FTDNA
    2. Diana Gale Matthiesen

    3. Thanks for letting me know. This is really frustrating. I wish they'd at least put up a warning that the upload feature isn't working, so not to delete your existing GEDCOMs. Hrmpf. Diana > From: Karen Zander > Sent: Thursday, February 16, 2012 5:59 PM > > > On Thu, Feb 16, 2012 at 3:29 PM, > > Diana Gale Matthiesen wrote: > > > > Has anyone else had trouble uploading a GEDCOM > > to their FTDNA account? <snip> > Diana, > > Yes. I've tried numerous times to upload gedcoms > (ancestors only and only BMD just like yours) > for my transfer kits. I also can not add most > distant ancestors. I enter the information, > click save, and when I check again, everything > is blank. I wrote to FTDNA support and was asked > to send them my gedcoms and most distant ancestors. > That was on the weekend, and I haven't heard back, > but I assume they are working on correcting the > problem. I'm almost glad there is a delay with > the transfer kits being processed, since I can't > upload genealogical information. > > Karen

    02/16/2012 01:27:08