Listers For those of you with hotmail addresses that have still managed to stay on the list over the last few days, and for those subbed again for the umpteenth time!!! I contacted Rootsweb regarding the bouncing Hotmail addresses and below is the response I have received. As you will see, it tells us nothing more than we already knew. I just find it rather interesting that it is just a selected few address that are having this problem, not just on one list but on several. I can say for certain that it appears to be a hotmail problem and not a Rootsweb one. I was endeavouring to help a hotmail subscriber off list (and through this address) to sort out the problem, one of her emails to me bounced telling me she had exceeded her storage allocation. The email I was responding to was telling me that she had NOTHING in her folders!! All I can offer you in terms of suggestions is to; 1: CLEAN OUT ALL FOLDERS. If you have information in a folder that you want to keep, forward it across to your ISP address and store it in your folders over there. 2: MAKE SURE YOUR JUNK MAIL SETTING IS ON MEDIUM by keeping it set on medium it lets you go and check if there are emails from listers. It can usually be judged just by checking the subject line. 3: SWITCH OVER FROM THE L MODE TO THE D MODE for those who are subscribe to the L mode for the list, it would serve better in this situation to subscribe to the D mode and select a filter to direct them across to a folder. 4: NEW ADDRESS ditch hotmail altogether and take out a new mail address with Yahoo. Bright Blessings Sandie A response to your Help Desk message, "Hotmail Bounces," of Wednesday, 4 September 2002, at 2:43 a.m. follows: ------------------------- Hi Sandra, As far as RootsWeb can see the problem lies totally within the hands of Hotmail, as they are the ISP that is rejecting the mail that we are trying to deliver. RootsWeb is happy to talk to Hotmail about the issue if we can find someone to actually discuss the matter, so if your subscriber has contact details we would love to have them of have Hotmail contact us. If Hotmail thinks that we are at fault we are definitely willing to listen. To your happy unsubscriber you simply need to tell them getting angry at you and RootsWeb is less than effective. Regards Andrew