Hi, I just had a thought about this. I noticed a while back, that when I sent an email out in bulk to friends, that quite often, the hotmail ones would bounce back with a message such as SMTP error from remote mailer after end of data: host mc2.law5.hotmail.com [216.32.243.135]: 554 Transaction failed I seemed to fix it by resending to the hotmail accounts separately, but then that started failing after a while as well. I have been wondering if it is a problem with some ISP's sending mails to hotmail. Sorry, I can't give more idea than this. regards Savi ----- Original Message ----- From: <[email protected]> To: <[email protected]> Sent: Thursday, September 05, 2002 12:34 AM Subject: [TAS-CONVICTS] List Message > Listers > For those of you with hotmail addresses that have still managed to stay on > the list over the last few days, and for those subbed again for the umpteenth > time!!! > > I contacted Rootsweb regarding the bouncing Hotmail addresses and below is > the response I have received. As you will see, it tells us nothing more than > we already knew. > > I just find it rather interesting that it is just a selected few address that > are having this problem, not just on one list but on several. > > I can say for certain that it appears to be a hotmail problem and not a > Rootsweb one. I was endeavouring to help a hotmail subscriber off list (and > through this address) to sort out the problem, one of her emails to me > bounced telling me she had exceeded her storage allocation. The email I was > responding to was telling me that she had NOTHING in her folders!! > > All I can offer you in terms of suggestions is to; > > 1: CLEAN OUT ALL FOLDERS. > If you have information in a folder that you want to keep, forward it across > to your ISP address and store it in your folders over there. > > 2: MAKE SURE YOUR JUNK MAIL SETTING IS ON MEDIUM > by keeping it set on medium it lets you go and check if there are emails from > listers. It can usually be judged just by checking the subject line. > > 3: SWITCH OVER FROM THE L MODE TO THE D MODE > for those who are subscribe to the L mode for the list, it would serve better > in this situation to subscribe to the D mode and select a filter to direct > them across to a folder. > > 4: NEW ADDRESS > ditch hotmail altogether and take out a new mail address with Yahoo. > > Bright Blessings > Sandie > > > > A response to your Help Desk message, "Hotmail Bounces," of Wednesday, > 4 September 2002, at 2:43 a.m. follows: > > > > ------------------------- > > Hi Sandra, > > As far as RootsWeb can see the problem lies totally within the hands of > Hotmail, as they are the ISP that is rejecting the mail that we are trying > to deliver. RootsWeb is happy to talk to Hotmail about the issue if we > can find someone to actually discuss the matter, so if your subscriber > has contact details we would love to have them of have Hotmail contact > us. If Hotmail thinks that we are at fault we are definitely willing to > listen. > > To your happy unsubscriber you simply need to tell them getting angry at > you and RootsWeb is less than effective. > > Regards Andrew > > > > ==== AUS-TAS-CONVICTS Mailing List ==== > Please link your webpages to the Australian Families Webring and Tasmanian Convicts - let's unite!!! The navigation bar is located at: > Http://hometown.aol.com/romniroser/myhomepage/newsletter.html > > ============================== > To join Ancestry.com and access our 1.2 billion online genealogy records, go to: > http://www.ancestry.com/rd/redir.asp?targetid=571&sourceid=1237 > >