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    1. [AUS-SAGEN] Trove Trouble
    2. Christine Anderson
    3. Has any one else had this problem and knows what it is? I have been locating some death notices for Victoria, the more recent searches have been 1935 and 1938, the items have been located but when I try to read them without all the digital garble I am receiving in large bold letters .. 400 Bad Request and under this in smaller letters, your browser sent an invalid request. I don’t think I have experienced this for other states and the entries are not overlaid in grey and saying “coming soon” Any input appreciated, Chris in W.A.

    03/02/2014 09:44:37
    1. Re: [AUS-SAGEN] Trove Trouble
    2. Kylie Willison
    3. Hi Christine I had a look in the Contact Us section of Trove and this is what I found; http://trove.nla.gov.au/forum/showthread.php?1631-Important-difficulties-accessing-newspaper-articles-with-particular-searches Hope this helps, Kylie [image: Exclamation] Important - 400 or Bad Request error when accessing newspaper articles from searches When using Trove newspapers you may find that you are unable to access search results when doing particular searches. Specifically, when selecting all Victorian or all New South Wales newspapers, or a combination that includes either of these options, from the Advanced Search form or by selecting 'limit to all XXX papers' you may receive a 400 - Bad Request error when trying to access an article from your search results. The reason that you receive this error is due to the way that the advanced search currently handles selections of multiple newspapers, and the number of newspapers for Victoria and New South Wales means that when everything is selected for either of these states we end up with a situation where web browsers are unable to handle the request. We are working on a solution for this error, however we do not currently have a timeframe for when these fixes will appear in Trove. In the meantime, you will need to take a different approach when searching within Victorian or New South Wales newspapers. A few suggestions: - Try searching across all newspapers in Trove first - If you have a known date range, only select newspapers that are available within this date range - If you have a known area, only select newspapers from this area - Systematically go through the list of newspapers for the state searching a subset at a time (you can select about 200 titles before getting the error) - If using *Chrome*, try refreshing the page after receiving the error message We apologise for the inconvenience that this causes, and hope to be able to provide some more information about the matter being fixed soon. Regards Trove Support Team On 2 March 2014 19:14, Christine Anderson <[email protected]> wrote: > Has any one else had this problem and knows what it is? > I have been locating some death notices for Victoria, the more recent > searches have been 1935 and 1938, the items have been located but when I > try to read them without all the digital garble I am receiving in large > bold letters .. 400 Bad Request and under this in smaller letters, your > browser sent an invalid request. I don't think I have experienced this for > other states and the entries are not overlaid in grey and saying "coming > soon" > Any input appreciated, Chris in W.A. > AUS-SAGEN Archives are here: > http://archiver.rootsweb.ancestry.com/th/index/AUS-SAGEN/ > > Websites of Interest on our Blog: > http://aus-sagen-genealogy-websites.blogspot.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message

    03/02/2014 01:15:11
    1. Re: [AUS-SAGEN] Trove Trouble
    2. Robyn Coates
    3. Hi Christine I haven't had that problem but during the week I haven't been able to copy anything using the 'text' section so have been downloading pdfs and copying from there. Such a nuisance but forever grateful for the benefits that TROVE offers. Robyn

    03/02/2014 01:42:39