I know there has been a lot of talk about virus but this may help some people. One of the recent Viruses come in as an ordinary email. When you click to open the email NOT the attachment it automatically opens up your address book and then you will lose it all. I was told how to stop this happening. Open up your address book and click on new contact. Insert here under first name !000 ( that is exclamation mark and 4 zeros (make sure you do not use the capital O) and click okay. This comes up as your first entry in your address book and the virus cannot get past it. Believe me this works because no sooner had I put it into my address book than the next time I downloaded my messages, this happened to me and I did not lose my address book. Regards Therese Black blackflynn@ozemail.com.au