Hello fellow researchers My frustration level has reached an all time high while waiting for certificates from Qld Registry Office. I have sent an email to them today regarding an outstanding certificate ordered on 9 May and my credit card was debited on 7 June. I have also written to my local state member and the Qld Attorney-General whose address is - Hon Kerry Shine, Attorney-General & Minister for Justice GPO Box 149 Brisbane Qld 4001 Hopefully others will join me in a long over-due protest at the shabby service offered by this organisation. Pam in Brisbane