Hi Robyn, You wrote >>> Please excuse my ignorance but I can't quite grasp the criteria for requesting photocopies. Does this mean if we find a record of a baptism etc in a film or book we have requested at our local family history centre then we can order a copy? I am assuming it doesn't mean records found atfamilysearch.org.<<< Robyn, I sent off a request for a record I found on familysearch.org....hadn't heard anything until today, when I had a note to say: " We cannot process your request without a full name, address and telephone with EACH request you make. Please supply us that information. Also, please go to the internet at: familysearch.org/learn/wiki/en/Photoduplication_Services to access the procedure for submitting requests. Thank you." I've had a look at the very helpful pages from the wiki, and went to the catalogue, but none of the film numbers I put in had been digitised.....as yet!!! This is an interesting paragraph... " If you go to familysearch.org, click on "Catalog" and enter the film or book number, you can check to see if it is digitized. If so, you can print off your own copies. If the film or book has been digitized, we will not fill a request as you can do this on your own." Hope this helps, looks like it's going to get easier to obtain records.....and they are free. Cheers, Jill Brisbane

Thankyou Jill and Nivard for your replies. Robyn -----Original Message----- From: Jill Glover Sent: Wednesday, February 13, 2013 5:56 PM To: [email protected] Subject: Re: [AUS-NSW] Family History Change in Policy for Photocopies Hi Robyn, You wrote >>> Please excuse my ignorance but I can't quite grasp the criteria for requesting photocopies. Does this mean if we find a record of a baptism etc in a film or book we have requested at our local family history centre then we can order a copy? I am assuming it doesn't mean records found atfamilysearch.org.<<< Robyn, I sent off a request for a record I found on familysearch.org....hadn't heard anything until today, when I had a note to say: " We cannot process your request without a full name, address and telephone with EACH request you make. Please supply us that information. Also, please go to the internet at: familysearch.org/learn/wiki/en/Photoduplication_Services to access the procedure for submitting requests. Thank you." I've had a look at the very helpful pages from the wiki, and went to the catalogue, but none of the film numbers I put in had been digitised.....as yet!!! This is an interesting paragraph... " If you go to familysearch.org, click on "Catalog" and enter the film or book number, you can check to see if it is digitized. If so, you can print off your own copies. If the film or book has been digitized, we will not fill a request as you can do this on your own." Hope this helps, looks like it's going to get easier to obtain records.....and they are free. Cheers, Jill Brisbane ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message