Hello The FTM for 2005 WebSearch worked today Nov 01 Sometimes it takes a few days for them to get back with you E mail You can also run your FTM disk again ....and go through all the set up etc.... However, just after I installed my disk... I think it did me that way... and there was a nitch in the program... ..it took a day or two for them to get back with my e mail... Love that WebSearch... Tim