Hi there, First and foremost I wanted to tell Dolores many many thanks for offering to do look ups for folks on her Citizen Cherokee National Cem. disk! I know it's greatly appreciated by all and it's a wonderful offering by her to do the look ups for us! Secondly, I wanted to have a gripe as this has happened to me 5 times today not counting previous times. As most family researchers know alot of hours can easily be put into researching their family roots. After spending several hours, days, weeks or years on family research, one generally tries to email the contact person with as much family information as possible in order to help identify THE family members one is researching. Just trying to type or write all the information in those emails can be very time consuming in itself. Not much therefore, can be more irritating or frustrating than to have the following things happen to you: 1. Emails bounced back to you because the contact persons have neglected to update their email address changes. 2. Emails bounced back to you because the email box is "full". 3. No replies at all to your emails or waiting for several days or weeks for the contact persons to reply to your emails. I can easily understand how busy folds are, however, please consider how much time is being spent on sending the emails to the contact persons with all the information to either help them get on the right track or to start looking elsewhere while researching their family roots. Who knows...some of the information given to them in the emails might be some information that the contact person doesn't have! Cordially, Brenda Whitson