OK, you have dial up correct? I also have dial up and I'm paying $25.90.. I just went to Keyword Change Plan and changed to the $9.95 plan. After doing this it suddenly occurred to me that the two plans they were offering (Free and $9.95) were listed under a heading that said "if you have broadband or high speed" or something like that and want to change plans choose from the following. Did I choose a plan from the wrong set of options? I did not see any options for those who still have dial up. I tried to go back and check it out but I was not allowed to get back into Change Plan. I was informed that my account was being updated and changes to my plan were temporarily unavailable. HELP! What have I done?! Vonda In a message dated 8/7/2006 10:51:59 A.M. Central Standard Time, Kaesemein@aol.com writes: I just spoke on the phone to a Customer Service Rep., (Chrishawn?) who told me the same thing and he changed my billing amount from $23.31 per month, (a discount from $25.90 because I'm a member of AARP) to $9.95. He said nothing would change..... I would still have UNLIMITED USE and my 7 screen names. He said they don't offer the $17.95 a month plan any more. Marilyn