After reading your post, I went to Keyword "Billing", and clicked on "Price Plan". It said something about an invalid something and to click on "My Account" over on the left side of that screen. When I did that, all of "my account" information came up OK. Woody +++++++++++++++++++++++++ VanetteHobbs@aol.com writes: Hi, everyone, I have been trying for two days to get to My Account and get in a loop between My Screen Name and another AOL URL. Is anyone else having a problem? Maybe it's because so many people are trying to access their accounts. I wanted to check my payment plan to make sure my switch to the $9.95 plan went through. Vanette