In a message dated 8/3/2006 9:25:03 A.M. Pacific Standard Time, Jeannabee@aol.com writes: My concern was and is that every time I talk to AOL tech on phone, very shortly afterwards I receive an AOL Phishing letter (not official envelope) concerning the topic addressed w/the AOL tech. ---------------- Every time you talk to an AOL tech you will receive an email afterwards asking you for your opinion of that tech's helpfulness. It is not a phishing expedition. It is a way of rating and hopefully improving AOL's techs. You don't have to contribute by responding, but it is helpful if you do. Sharon