In a message dated 8/15/2006 3:19:25 PM Eastern Standard Time, DULCICH6@aol.com writes: When this happens, or rather *after* this happens and you are back to working again, Click on the Help at the top of the AOL screen. Then click on About AOL and then press the CTRL key and the letter E at the same time and take a look at your error log. Sharon Hey, that is neat!! I am learning. All of you are great. The Error is actually from yesterday since I haven't had any problems today. How long do they keep this info there. I don't know what happened or when exactly the error occurred but this sure will help. Now, what does Sync Error:29 - 'invalid_id' mean? Connie