In a message dated 8/10/2006 6:31:56 P.M. Pacific Standard Time, Mkdb1405@aol.com writes: I can't even log in. When I type in my info, the screen just goes blank. Same when I click on "I forgot". Can I contact them and have them work on it from their end? Kay ------------------ Kay, Open your Internet Explorer independent of AOL and try using that to do the same thing. If you can successfully log in with IE, then perhaps you will need to rebuild your adaptor. Sharon