In a message dated 8/22/2006 6:16:11 P.M. Pacific Standard Time, sharonmc2002@aol.com writes: I will try them this evening. I do have another question on this. Where is the Windows XP firewall located? And, will it work with ZoneAlarm if I get that working again? I think I will start with the third suggestion and do the Add/Remove Program and then reinstall a new ZA. ----------------- Liz, Only ONE fire wall should be running at a time. So if you are going to use the WinXP Firewall, then turn off the ZA firewall. Conversely, if you are going to run ZA, don't turn on the WinXP firewall. To get to the WinXP Firewall go here: Start > Control Panel > Windows Firewall Sharon