Vonda, As far as I can tell, you did fine. I've been assured in two different "live help" sessions that: 1. If you change to the $9.95 plan, nothing changes except the price. You get unlimited dial up, 7 screen names, 2 megs of free personal web space per screen name, AOL help, and everything you've had before. 2. If you change to the Free plan, everything stays the same except you can't get any dial up at all (you're using another ISP to get to AOL) and you can't get AOL support. You still get the 7 screen names etc. Someone said the only plans they have now are the $9.95 dial up and the free "bring your own ISP" plans. Woody +++++++++++++++++++++++++++++++++++ VondaD@aol.com writes: OK, you have dial up correct? I also have dial up and I'm paying $25.90.. I just went to Keyword Change Plan and changed to the $9.95 plan. After doing this it suddenly occurred to me that the two plans they were offering (Free and $9.95) were listed under a heading that said "if you have broadband or high speed" or something like that and want to change plans choose from the following. Did I choose a plan from the wrong set of options? I did not see any options for those who still have dial up. I tried to go back and check it out but I was not allowed to get back into Change Plan. I was informed that my account was being updated and changes to my plan were temporarily unavailable. HELP! What have I done?! Vonda