Previous message <<"You have attempted to hotlink to an image on Myfamily.com. This operation is not allowed". I have not attempted to hotlink to anything - just view a photo. Under Myfamily.com help the following: "In a limited number of cases it has been reported that sometimes the message appears when the AOL Internet browser has difficulty properly interpreting certain image tags. To correct this we suggest simply minimizing your version of AOL and opening a new browser window with Internet Explorer 6.0 or later." I did not have this problem with my old version of AOL (new version is AOL 9.0 Security Edition SE, Revision 4184.5319) Has anyone else encountered this problem and if so did you contact AOL? - not that I think that would accomplish anything!>> Vonda, I am on AOL and it happens to me occasionally. I usually just stop trying for the time being and go back later with no problems. I didn't contact AOL because I thought it was a problem with Myfamily.com or just a connection issue. It doesn't happen very often and so I don't think of it as enough of a problem to contact anyone. I'll try using Internet Explorer next time, but I prefer not to use it. I believe that AOL is a safer browser. Bettye