In a message dated 9/20/2006 2:14:18 P.M. Eastern Standard Time, Jackbowk@aol.com writes: Sharon, Coming from a different direction, how much memory does your computer have? Insufficient memory can provide a 'hostile' operational environment, even if programs were written with a goal of compatability with each other. Jack 512 mb ram internal hard drive of 30 gig and an external hd of 80 Sharon