Good morning Joan, I did as you instructed but when trying to post to the help desk I get a message saying "http://helpdesk.rootsweb.com/ you supplied an invalid realm for this member". What am I doing wrong? Karen Kessler Cottrill I posted mail to the following lists that bounced with the message below. WVNICHOL@rootsweb.com WVGREENB@rootsweb.com WVKANAWH@rootsweb.com WVFAYETT@rootsweb.com WVWEBSTE@rootsweb.com WVPOCAHO@rootsweb.com Karen Kessler Cottrill KesslerWV@aol.com WV Kessler/Kesler/Keslar Family Historian *************************************************** The original message was received at Thu, 7 Sep 2006 14:52:46 -0400 (EDT) from root@localhost *** ATTENTION *** Your e-mail is being returned to you because there was a problem with its delivery. The address which was undeliverable is listed in the section labeled: "----- The following addresses had permanent fatal errors -----". The reason your mail is being returned to you is listed in the section labeled: "----- Transcript of Session Follows -----". The line beginning with "<<<" describes the specific reason your e-mail could not be delivered. The next line contains a second error message which is a general translation for other e-mail servers. Please direct further questions regarding this message to the e-mail administrator or Postmaster at that destination. --AOL Postmaster ----- The following addresses had permanent fatal errors ----- <WVNICHOL@rootsweb.com> ----- Transcript of session follows ----- ... while talking to mail.rootsweb.com.: >>> RCPT To:<WVNICHOL@rootsweb.com> <<< 550 5.1.1 <WVNICHOL@rootsweb.com>... User unknown 550 <WVNICHOL@rootsweb.com>... User unknown Final-Recipient: RFC822; WVNICHOL@rootsweb.com Action: failed Status: 5.1.1 Remote-MTA: DNS; mail.rootsweb.com Diagnostic-Code: SMTP; 550 5.1.1 <WVNICHOL@rootsweb.com>... User unknown Last-Attempt-Date: Thu, 7 Sep 2006 14:52:57 -0400 (EDT) Received: from KesslerWV@aol.com by imo-d03.mx.aol.com (mail_out_v38_r7.6.) id e.c0c.39116b5 (39953) for <WVNICHOL@rootsweb.com>; Thu, 7 Sep 2006 14:52:46 -0400 (EDT) Return-path: <KesslerWV@aol.com> From: KesslerWV@aol.com Message-ID: <c0c.39116b5.3231c47e@aol.com> Date: Thu, 7 Sep 2006 14:52:46 EDT Subject: Richwood, WV book To: WVNICHOL@rootsweb.com MIME-Version: 1.0 Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit X-Mailer: AOL 5.0 for Mac sub 45 X-Spam-Flag: NO In a message dated 9/8/06 3:07:18 AM, aolers-rootsweb-request@rootsweb.com writes: << Message: 2 Date: Thu, 7 Sep 2006 15:17:42 EDT From: JYoung6180@aol.com Subject: Re: [AOL-RW] Rootsweb mail is bouncing To: aolers-rootsweb@rootsweb.com Message-ID: <2fd.60fdcc80.3231ca56@aol.com> Content-Type: text/plain; charset="US-ASCII" In a message dated 9/7/2006 2:57:35 PM Eastern Standard Time, KesslerWV@aol.com writes: I have had 6 emails that I posted to various roots web lists bounce with the message below. Karen Kessler Cottrill WV Kessler/Kesler/Keslar Family Historian Please report this to the RootsWeb HelpDesk: http://helpdesk.rootsweb.com/form1.html as there has been a problem with the alias file for some lists on the mail hub and the bounces you have received are a symptom of that problem. When you report this please include which lists the bounces were for. Joan >>