In a message dated 9/14/2006 1:56:10 PM Eastern Standard Time, Sdgirljoyce@aol.com writes: First I would report this as a unauthorized charge to your card company. Dispute it with your card. I know once place you can speak your mind and be heard is keyword: feedback, Aol Corporate reads these. I have had billing problems before and they took forever to fix. I hope they get fixed for you faster. Joyce I don't know--I never knew there was a limit to dialup access charges when you normally didn't use dialup. I knew you had a specified number of dialup hours free with the broadband plan but I don't recall ever seeing anything about a cap on the charges if you exceeded the limits. I could be wrong through. Joan