In a message dated 5/20/2006 2:56:36 PM Eastern Daylight Time, JYoung6180@aol.com writes: In a message dated 5/20/2006 2:35:08 PM Eastern Standard Time, Gerri1936@aol.com writes: How do I fix this corrupt file ..???? do i need to download a o l again ..... ??? You may have to end up doing that--but I'd try going through tech support first. You wold probably do best calling on the phone. It does sound as though something is seriously corrupted. Joan Joan , I got my problems solved ... the tech was a lady in Phoenix Arizonia , who spoke english, and she stayed on the phone w/me for 50 minutes ... she made sure I was back on line and I had to down load A O L again ... She had me to uninstall the old one , she said that if I did not , that it would be running in the background, and would probably still cause me problems ... Thanks for your help as always gerri