In a message dated 4/26/2006 8:57:48 A.M. Pacific Standard Time, Frty9rgal@aol.com writes: Every once in a while when I log onto AOL, after going through to step 7, verify password, it goes back to step 2 & says "connecting TCP/IP". Then the connection stops. I have to click on cancel which puts me back to the log on screen & then it zips through quickly & I get online. Can someone explain this to me? I'm using dial-up & 9.0 Security Edition SE. Thanks, --------------- Judy, The TCP/IP connection is for cable, not for dial up. If you don't have a cable connection, then of course it won't find one to use. It sounds as if there is something wrong in the set-up for connecting and you might want to check it out. You can do that from the sign in window. Sharon