Jon...you said "Before you begin the SP3 install, be sure to create a restore point and backup any critical files. ". Not sure what you mean about a restore point. I've never done that with any windows updates I've done previously. I did the SP3 yesterday & it seems all is working fine. Judy **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)