What are you doing when the freeze-ups happen. What happens if you click the button for DETAILS as to the cause of the problem? Freeze-ups and disconnects are probably two different issues. How much disk space and RAM do you have and what do the system reqs tell you about available resources? Also, do you know whether the disconnects are the fault of AOL or your DSL service provider? AOL generally isn't the problem with disconnects when you are bringing other service to access AOL. It is usually a problem with your service provider. I have a good way of testing this because I'm always logged into the RootsWeb IRC server which requires being able to connect with servers outside my own computer. If I get knocked off AOL (which is a very infrequent occurance) and I'm also disconnected from IRC -- I know it isn't AOL's problem but rather Comcast. Looking at the lights on your DSL or Cable modem and Router can also give you a clue as to the source of the problem. Joan In a message dated 8/6/2008 3:24:05 P.M. Eastern Daylight Time, [email protected] writes: I've been on DSL for over a year and I freeze up and get knocked off several times daily. AOL always signs me write back on, but it is a hassle. AnneMarie **************Looking for a car that's sporty, fun and fits in your budget? Read reviews on AOL Autos. (http://autos.aol.com/cars-BMW-128-2008/expert-review?ncid=aolaut00050000000017 )