Hello List, Yesterday when I tried to go online with AOL, I received this message; The AOL Software cannot start up correctly. Please try again,restart your computer,or reinstall the software. Error starting; EE://connectivity/connectivity Error code; 1 Reinstall Close I rebooted computer and still got the message. When this error message is on the screen, AOL stops responding and I have to click end task for about 5 minutes to get out of it. This morning, I reloaded AOL and still get the error message. Another thing after reloading, when I click to open AOL, the screenname shows "Existing Member" My screenname and my Grand-daughters screennames are not showing. I am on dialup still using AOL 9.0 Security Edition. I do not use AOL much myself as I use Juno most of the time, but my GDaughters swear by AOL, so I keep it just for them to use in doing their homework. Is there any way to solve this problem other than uninstalling it and reinstall? Lloyd -- ____________________________________________________________ Click to lower your debt and consolidate your monthly expenses. http://thirdpartyoffers.juno.com/TGL2141/fc/Ioyw6i3m2XiRyjTfarSwCjjhdChQcfvSvm5BOb2VM6BA7bbrkdGNct/