This bounce would indicate that the address you sent the message to is NOT a valid Comcast address: [email protected]_ (mailto:[email protected]) .. BUT--if you are positive the address IS valid and you can get mail through to her at this address that is not a forward or reply then the ONLY other explanation is that she has spam filters set to refuse mail that is being forwarded or that is a reply. Nothing else would explain that bounce reason of "Not our Customer." That comcast address is NOT subscribed to the IRL-CLARE list so I'm unable to check the address on the subscriber list. Joan In a message dated 10/4/2008 1:56:53 P.M. Eastern Daylight Time, [email protected] writes: In a message dated 10/4/2008 12:00:30 A.M. Pacific Daylight Time, [email protected] writes: We need to SEE a copy of the bounces others get back when her messages don't go through that have been forwarded or replied to. The bounces would give The original message was received at Sat, 4 Oct 2008 00:09:52 -0400 (EDT) from [email protected] *** ATTENTION *** Your e-mail is being returned to you because there was a problem with its delivery. The address which was undeliverable is listed in the section labeled: "----- The following addresses had permanent fatal errors -----". The reason your mail is being returned to you is listed in the section labeled: "----- Transcript of Session Follows -----". The line beginning with "<<<" describes the specific reason your e-mail could not be delivered. The next line contains a second error message which is a general translation for other e-mail servers. Please direct further questions regarding this message to the e-mail administrator or Postmaster at that destination. --AOL Postmaster ----- The following addresses had permanent fatal errors ----- <[email protected]> (reason: 550 5.1.1 Not our Customer) ----- Transcript of session follows ----- ... while talking to mx2.comcast.net.: >>> RCPT To:<[email protected]> <<< 550 5.1.1 Not our Customer 550 5.1.1 <[email protected]>... User unknown Final-Recipient: RFC822; [email protected] Action: failed Status: 5.1.1 Remote-MTA: DNS; mx2.comcast.net Diagnostic-Code: SMTP; 550 5.1.1 Not our Customer Last-Attempt-Date: Sat, 4 Oct 2008 00:09:59 -0400 (EDT) Received: from [email protected] by imo-m24.mx.aol.com (mail_out_v39.1.) id i.ca1.41ddb881 (41811) for <[email protected]>; Sat, 4 Oct 2008 00:09:52 -0400 (EDT) Return-path: <[email protected]> From: [email protected] Message-ID: <[email protected]> Date: Sat, 4 Oct 2008 00:09:51 EDT Subject: Re: Fw: Moraga: Lee Bren's recommendations for Moraga Town Council To: [email protected] MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="-----------------------------1223093391" X-Mailer: 9.0 Security Edition for Windows sub 5377 X-Spam-Flag:NO **************New MapQuest Local shows what's happening at your destination. Dining, Movies, Events, News & more. Try it out! (http://local.mapquest.com/?ncid=emlcntnew00000001) ********* Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/AOLERS-ROOTSWEB ********* ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message **************New MapQuest Local shows what's happening at your destination. Dining, Movies, Events, News & more. Try it out! (http://local.mapquest.com/?ncid=emlcntnew00000001)