Patricia, The answer is quite obvious...AOL doesn't care a whit about its paying customers...sigh. Jon Raymond St Paul Park, MN http://freepages.genealogy.rootsweb.com/~raymond/ **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)