Patricia, Are you using the FORWARD or the REPLY?? AOL's Forward feature is quirky beyond belief. I never use it. If you are actually using the Forward feature, try using the Reply feature instead. 1) Highlight what you want to send to her from the email you have received from another person. 2) Click on the Reply. 3) Next Highlight the email address in the TO: field and replace it with her email address instead. 4) THEN send it. If your friend was on AOL, then the Forward feature would work great. Sharon -------------------------------------- In a message dated 10/3/2008 12:58:47 P.M. Eastern Daylight Time, [email protected] writes: While everyone is asking how to fix problems, maybe someone can tell me what is wrong with my friend's email. She is not on AOL. If I send her and original email, it goes through...no problem. If I get a message from someone else and try to forward it to her, it comes back every time. If she sends me a message and I click on reply to answer her, the message also comes back to me. So the only email she can receive or send are just when we open an original form and send a message. Have you ever heard of that? I have asked all kinds of people, including some computer techs, and no answer. Patricia **************New MapQuest Local shows what's happening at your destination. Dining, Movies, Events, News & more. Try it out! (http://local.mapquest.com/?ncid=emlcntnew00000001)