We need to SEE a copy of the bounces others get back when her messages don't go through that have been forwarded or replied to. The bounces would give SOME reason. I doubt Comcast is the problem -- the problem may well be in her mail program settings or filters. Joan In a message dated 10/3/2008 7:37:38 P.M. Eastern Daylight Time, [email protected] writes: None of the above, Judy, except occasionally for #4, but this has been going on for a year. She needs to get an expert in to work on it. Her server is Comcast and they have looked at it with no result. Patricia **************New MapQuest Local shows what's happening at your destination. Dining, Movies, Events, News & more. Try it out! (http://local.mapquest.com/?ncid=emlcntnew00000001)