Ah yes!! Now I remember, THAT's what you don't get by paying AOL $9.99/mo. When you're on a road trip at a motel/hotel and they don't have wireless and you want to dial up to AOL and check your e-mail, you can't do it, even using their 800 numbers with the per minute fee. I thought that, surely, with free AOL, one could still use their 800 number to dial up, but I tried two successive locations and the fee based 800 number wouldn't work. Woody ============================= _Utahn1@aol.com_ (mailto:Utahn1@aol.com) writes: The $9.99 plan allows me a certain number of hours of dial-up included in the price when I hit a hotel which does not offer free or reasonably priced wireless. Or, if cable/router goes out here at home then I can still use dial-up. Plus, I still don't know about the online AOL mail storage with the free version. If I ever get all my mails organized, deleted, printed etc. and off AOL, I might then switch to the free program. More and more hotels are offering wireless which is reasonably priced. Ruth ============================= _JYoung6180@aol.com_ (mailto:JYoung6180@aol.com) writes: Then what would be the advantage of the $9.99 plan over the free plan if they only offer limited tech support? Joan In a message dated 10/22/2009 10:45:37 A.M. Eastern Daylight Time, Utahn1@aol.com writes: Joan, I just did a Change My Plan investigation so that I could see the plans which are currently offered. The $9.99 version of AOL with limited tech support is still very much available as an option for both dial-up and broadband users. Ruth