Annie is saying better what I was trying to get across. If you have a gripe with AOL we can't help you here--go to AOL and complain. If you have something ABOUT using AOL or AOL and RootsWeb that you think your fellow list members can answer--then this is the right place to post. Thanks! Joan In a message dated 10/23/2009 6:08:44 P.M. Eastern Daylight Time, annep@bright.net writes: If AOL does not answer or fix your request. Take it up with them or simply change from their plan. The rest of us don't need to hear about it. Thanks Joan Annie