I had this happen to me a day or so ago and I'm also using Norton. It's a long story, but I had to upgrade to a new Norton because of having to use a restore point, and not all kinds odd things have been going on. I haven't received the message again. Which Norton are you using? Dee V. In a message dated 12/30/2009 3:46:15 P.M. Eastern Standard Time, Merrittrfl@aol.com writes: Just recently whenever I try to download a file I get a message in the upper left hand corner of the screen as follows: QUOTE Unable to scan attachments. The attached file(s) has not been scanned because it may be password protected or corrupted. Disclaimer: McAfree Virus Scan may not be able to detect all known viruses or variants. UNQUOTE I'm using Norton Anti-Virus and not the free McAfee that comes with AOL. AOL 9.0 optimized. Windows XP. Is anyone else having this problem? Thanks for your help. Sandy Colorado ********* Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/AOLERS-ROOTSWEB ********* ------------------------------- To unsubscribe from the list, please send an email to AOLERS-ROOTSWEB-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message