I'm having the same problem and I use AVG. I just ignore it and open the attachment since I know it to be a valid attachment. Is there any way to stop these if we have AVG?? In a message dated 12/31/2009 12:00:43 A.M. Pacific Standard Time, aolers-rootsweb-request@rootsweb.com writes: Just recently whenever I try to download a file I get a message in the upper left hand corner of the screen as follows: QUOTE Unable to scan attachments. The attached file(s) has not been scanned because it may be password protected or corrupted. Disclaimer: McAfree Virus Scan may not be able to detect all known viruses or variants. UNQUOTE