Tom- This sounds as if you are not loading the AOL software but rather using your browser to go to the AOL Web site and then clicking mail on the AOL Web page to use their Web mail. Joan In a message dated 4/19/2010 11:51:06 A.M. Eastern Daylight Time, Tjtemple@aol.com writes: I have little different problem.. When I turn on my computer, I click on the AOL and it used to connect to AOL Now I have to click on Mail and then the IN BOX for it to connect to AOL Hope some one can help both of us Tom T.