Joan, I get at least one and sometime 2 or 3 downloads a day from McAfee (AOL version) and of course while this is going on, forget trying to do anything on the computer. You can tell when they are downloading because it gets sooo slow, and the same when I install them. It doesn't usually tell me to restart the computer. But many times I do get the box that comes up and says "You're computer is not fully protected" then when I bring up McAfee, it will say I am protected and other times it asks if I want to fix it which I say yes. Then it says it can't fix it because of an error. Then the next time it is fine. Go figure! It's really very frustrating not knowing if you are protected or not and then they can't fix it, sometimes. I guess this isn't the same problem that you are having but I needed to vent! Nancy