Nancy, As long as you do not do a 'clean install' everything should still be right where you left it. You want to do an upgrade. Simply choose the AOL program you are currently using to upgrade from and it will copy all to the installation. Even if you do a new install, there is a way to bring your PFC with all it's contents over to the new program. So don't sweat the small stuff. Sharon ---------------------------------- In a message dated 2/2/2010 4:35:08 A.M. Pacific Standard Time, nlpakkala@aol.com writes: Thanks Sharon and Joan. I had also googled the error MSVCR71.dll. Last night I ran Registry Patrol which I had downloaded a long time ago and of course it found 34 errors which I said fix. It didn't help. Neither did rebuilding the AOL adaptor. I also have Ad-Aware and the AOL special edition McAfee security program. Looks like I will have to re-install AOL 9SE. What are the chances of my "Mail waiting to be sent" emails still being there? Nancy