System Restore wouldn't fix this kind of problem. I tried that when I had my problem on the laptop and soon learned that system restore can't fix a corrupted file unfortunately. Joan In a message dated 2/3/2010 8:56:03 A.M. Eastern Standard Time, merrittrfl@aol.com writes: Joan and Sharon Thanks for your replies. I'm currently using free AOL so I don't believe I have access to AOL tech support. If I start a "system restore" will I be allowed to pick a date or once I click on "system restore" will it automatically go to the last restore date? Sandy Colorado