It sounds as if, for some reason, they were using Captcha to make sure you were really YOU trying to send the email and not a bot. I have no idea why. Joan In a message dated 2/4/2010 1:03:30 P.M. Eastern Standard Time, Soyamaven@aol.com writes: Anyone know anything about "AOL Mail - Challenge"? When attempting to send an eMail, I received a pop-up screen, titled, "AOL Mail - Challenge" that had the following message, "Your message was not sent. Please click on the URL below, complete the image puzzle and then re-send your message." I use AOL 5.0. I hope this information is useful or, at least, interesting. Regards, Walter Greenspan Great Falls, MT & Jericho, NY

Anyone know anything about "AOL Mail - Challenge"? When attempting to send an eMail, I received a pop-up screen, titled, "AOL Mail - Challenge" that had the following message, "Your message was not sent. Please click on the URL below, complete the image puzzle and then re-send your message." I use AOL 5.0. I hope this information is useful or, at least, interesting. Regards, Walter Greenspan Great Falls, MT & Jericho, NY </HTML>

Russ & Vanetta, Thanks for your input....... All help greatly appreciated!! Gay In a message dated 2/2/2010 8:26:47 P.M. Central Standard Time, aolers-rootsweb-request@rootsweb.com writes: Gay, I bought a Dell Studio XPS with Windows 7 in December, loaded AOL 9.5, and have had no significant

In a message dated 2/3/2010 EST _Dulcich6@aol.com_ (mailto:Dulcich6@aol.com) writes: Sandy If you start a system restore you will be required to choose the restore date you want to use. I don't think it will help this, but just wanted to give you the info. Sharon ------------------------------ In a message dated 2/3/2010 5:56:04 A.M. Pacific Standard Time, _merrittrfl@aol.com_ (mailto:merrittrfl@aol.com) writes: If I start a "system restore" will I be allowed to pick a date or once I click on "system restore" will it automatically go to the last restore date? Sandy Colorado Sharon To fix a corrupted file I guess I should uninstall and reinstall AOL? I don't know of any other option, do you? Sandy

Sandy, If you start a system restore you will be required to choose the restore date you want to use. I don't think it will help this, but just wanted to give you the info. Sharon ------------------------------ In a message dated 2/3/2010 5:56:04 A.M. Pacific Standard Time, merrittrfl@aol.com writes: If I start a "system restore" will I be allowed to pick a date or once I click on "system restore" will it automatically go to the last restore date? Sandy Colorado

Thanks Joan, I found I am still protected. Nancy -----Original Message----- From: JYoung6180@aol.com To: aolers-rootsweb@rootsweb.com Sent: Wed, Feb 3, 2010 9:04 am Subject: Re: [AOL-RW] MSVCR71.dll repair (was re AOL integrated browser) I don't see why you should--as long as it is continuing to update and scan regularly. If you open it does it say your computer if fully protected (the green check mark)? It is a separate program from you AOL software. It is just that need to be an AOL subscriber to get the free McAfee suite. Joan In a message dated 2/3/2010 7:14:02 A.M. Eastern Standard Time, Nlpakkala@aol.com writes:One other question, do I need to re-install the McAfee special edition for AOL? Thanks for your on-going help.Nancy *********Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/AOLERS-ROOTSWEB*********-------------------------------To unsubscribe from the list, please send an email to AOLERS-ROOTSWEB-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

System Restore wouldn't fix this kind of problem. I tried that when I had my problem on the laptop and soon learned that system restore can't fix a corrupted file unfortunately. Joan In a message dated 2/3/2010 8:56:03 A.M. Eastern Standard Time, merrittrfl@aol.com writes: Joan and Sharon Thanks for your replies. I'm currently using free AOL so I don't believe I have access to AOL tech support. If I start a "system restore" will I be allowed to pick a date or once I click on "system restore" will it automatically go to the last restore date? Sandy Colorado

I don't see why you should--as long as it is continuing to update and scan regularly. If you open it does it say your computer if fully protected (the green check mark)? It is a separate program from you AOL software. It is just that need to be an AOL subscriber to get the free McAfee suite. Joan In a message dated 2/3/2010 7:14:02 A.M. Eastern Standard Time, Nlpakkala@aol.com writes: One other question, do I need to re-install the McAfee special edition for AOL? Thanks for your on-going help. Nancy

Joan and Sharon Thanks for your replies. I'm currently using free AOL so I don't believe I have access to AOL tech support. If I start a "system restore" will I be allowed to pick a date or once I click on "system restore" will it automatically go to the last restore date? Sandy Colorado -----Original Message----- Subject: AOLERS-ROOTSWEB Digest, Vol 5, Issue 27 Message: 8 Date: Tue, 2 Feb 2010 21:05:44 EST From: DULCICH6@aol.com Subject: Re: [AOL-RW] Lost mail, favorites and customized tool bar To: aolers-rootsweb@rootsweb.com Message-ID: <9709.67d631e3.389a33f8@aol.com> Content-Type: text/plain; charset="US-ASCII" Sandy, Using restore is certainly one way to go. However, unless you made a restore point *before* you made the cleaning up mess you might not be able to restore to yesterday. Windows makes restore points periodically and if one was made yesterday then you can use that, but if it did not then you will have to use the restore point last made. Sharon ---------------------------------- On 2 Feb 2010 MerrittRFL wrote: Hi all This morning I decided to do some clean-up of my computer and having seen one of the latest messages on this board pertaining to AOL adaptor I went to the one click fixes and clicked on "Rebuild AOL adaptor". I think that's when my problems began. I also used a couple of the other one click fixes but having used them in the past with no problems I don't think that's why my problems began. Now when starting or restarting I get the message "AOL ERROR. An error occurred while loading a file. AOL will attempt to restore the file". I've lost access to "new mail" and "mail waiting to be sent". I can read old mail and sent mail but only sporadically. The only way I can read new mail is to use IE. All my favorites have disappeared. The customized tool bar is now showing the icons from the person who shares this computer with me. She has not lost any of her favorites and can still has access to her new mail. I have AOL 9.0 optimized Revision 4148.5132. Windows XP. Not sure what else is needed for help. I've never used "restore" but is that what I should do? Is it possible to restore to yesterday's date? Sorry I'm a bit (to put it mildly) computer illiterate. Anyone else having these problems? Sandy Colorado

Joan, I did an upgrade. My only problem this morning is that it has taken me 20 minutes to get to the point where I could read my mail. I don't understand why it is so slow since when I use Chrome or Firefox everything is very fast. At first I thought McAfee might be scanning but it isn't. When it does scan, you might as well forget trying to do anything. I know that I need more RAM but that should affect using Chrome or Firefox too I would think. One other question, do I need to re-install the McAfee special edition for AOL? Thanks for your on-going help. Nancy

Did you have to do a clean install or just install over top of your old version? Joan In a message dated 2/2/2010 9:26:32 P.M. Eastern Standard Time, Nlpakkala@aol.com writes: Sharon, I just re-installed AOL and all is fine, my mail waiting to be sent was there and intact. Thanks for your help. Nancy

I keep a second account, with gmail.com to send my important emails plus saving them on AOL. Its like a backup account for me. I also send my important web sites to gmail.com when I can't get them to open up on AOL. Bev Carlson of MN. USA Handle every situation like a dog. If you can't eat it or hump it. Piss on it and walk away.

Sharon, I just re-installed AOL and all is fine, my mail waiting to be sent was there and intact. Thanks for your help. Nancy

Sandy, Using restore is certainly one way to go. However, unless you made a restore point *before* you made the cleaning up mess you might not be able to restore to yesterday. Windows makes restore points periodically and if one was made yesterday then you can use that, but if it did not then you will have to use the restore point last made. Sharon ---------------------------------- In a message dated 2/2/2010 9:17:45 A.M. Pacific Standard Time, Merrittrfl@aol.com writes: I've never used "restore" but is that what I should do? Is it possible to restore to yesterday's date? Sorry I'm a bit (to put it mildly) computer illiterate.

What a great idea Ema One way to to REALLY be sure that mail doesn't disappear would be to send it to yourself and save it on AOL. Then you would have a copy of the email and can copy and paste it into a new email to send when you are ready to do so. Joan

Thanks so much In a message dated 2/2/2010 11:29:54 A.M. Central Standard Time, aolers-rootsweb-request@rootsweb.com writes: Probably 9.5 ------------------------

Joan, That is what I had in my "mail waiting to be sent". I just hadn't finished doing it, unfortunately as there is no way to get back to that email. Nancy ne way to to REALLY be sure that mail doesn't disappear would be to send it to yourself and save it on AOL. Then you would have a copy of the email and can copy and paste it into a new email to send when you are ready to do so. -----Original Message----- From: JYoung6180@aol.com To: aolers-rootsweb@rootsweb.com Sent: Tue, Feb 2, 2010 9:01 am Subject: Re: [AOL-RW] new subject re AOL integrated browser One way to to REALLY be sure that mail doesn't disappear would be to send it to yourself and save it on AOL. Then you would have a copy of the email and can copy and paste it into a new email to send when you are ready to do so. Joan In a message dated 2/2/2010 7:44:57 A.M. Eastern Standard Time, nlpakkala@aol.com writes:Thanks anyway Ema, I was mostly worried about losing my "mail waiting to be sent" if re-installing AOL. Nancy *********Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/AOLERS-ROOTSWEB*********-------------------------------To unsubscribe from the list, please send an email to AOLERS-ROOTSWEB-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Now THAT'S the error message (an apparently common issue) I got on my old laptop with XP and AOL 9.0 SE. It seems to be a corruption of a file (possibly unrelated to ANYTHING you clicked). Someone on this list recently posted about this and said that AOL phone tech support was able to talk them through a lengthy solution. Joan In a message dated 2/2/2010 12:37:57 P.M. Eastern Standard Time, Merrittrfl@aol.com writes: Hi all This morning I decided to do some clean-up of my computer and having seen one of the latest messages on this board pertaining to AOL adaptor I went to the one click fixes and clicked on "Rebuild AOL adaptor". I think that's when my problems began. I also used a couple of the other one click fixes but having used them in the past with no problems I don't think that's why my problems began. Now when starting or restarting I get the message "AOL ERROR. An error occurred while loading a file. AOL will attempt to restore the file". I've lost access to "new mail" and "mail waiting to be sent". I can read old mail and sent mail but only sporadically. The only way I can read new mail is to use IE. All my favorites have disappeared. The customized tool bar is now showing the icons from the person who shares this computer with me. She has not lost any of her favorites and can still has access to her new mail. I have AOL 9.0 optimized Revision 4148.5132. Windows XP. Not sure what else is needed for help. I've never used "restore" but is that what I should do? Is it possible to restore to yesterday's date? Sorry I'm a bit (to put it mildly) computer illiterate. Anyone else having these problems? Sandy Colorado

I got a new computer in October that has Win 7. Online information shows that only 9.5 is compatible with 7. Vanette In a message dated 2/2/2010 11:16:38 A.M. Central Standard Time, aolers-rootsweb-request@rootsweb.com writes: Hi, I have a new Dell XPS on order.........what version of AOL will I be downloading? Will there be any problems between it and Win 7? Or what version should I d/l? Thanks, Gay

Gay, I bought a Dell Studio XPS with Windows 7 in December, loaded AOL 9.5, and have had no significant problems with it. What I do consider a problem is the small Mailbox listing. Difficult to read at times. Russ In a message dated 2/2/2010 12:03:06 P.M. Eastern Standard Time, Glynne19@aol.com writes: Hi, I have a new Dell XPS on order.........what version of AOL will I be downloading? Will there be any problems between it and Win 7? Or what version should I d/l? Thanks, Gay ********* Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/AOLERS-ROOTSWEB ********* ------------------------------- To unsubscribe from the list, please send an email to AOLERS-ROOTSWEB-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message