In a message dated 3/30/2006 8:29:11 PM Mountain Standard Time, StohlmanJas@aol.com writes: I would love to know that too!! I am sick of that darned dog leering at me **************************************************** A dog leering wouldn't be so bad - I get credit score stuff. Interesting. Ruth Cherecwich

I would love to know that too!! I am sick of that darned dog leering at me !!! ..............jane, Maryland

In a message dated 3/30/2006 10:17:01 PM Eastern Standard Time, JRAYMOND651@aol.com writes: I had to uninstall v9 Optimized SE and now I have/am stuck with v9 Security Edition SE. There was a discussion last year about resizing the "read mail" window to get rid of the annoying ads at the bottom of that screen. Can someone repost the instructions or tell me where in the archives to find the instructions? This is driving me nuts! Jon Raymond St Paul Park, MN Web site: http://freepages.genealogy.rootsweb.com/~raymond/ Jon , Open you email and Pull it down to the bottom to cover the ads and also position it on the side to your liking . then go to the A O L bar at the top and click on Window and the drop down will give you the option to remember position and size of the Mail window... Hope you can understand my instructions ... Gerri mason OhiO

I had to uninstall v9 Optimized SE and now I have/am stuck with v9 Security Edition SE. There was a discussion last year about resizing the "read mail" window to get rid of the annoying ads at the bottom of that screen. Can someone repost the instructions or tell me where in the archives to find the instructions? This is driving me nuts! Jon Raymond St Paul Park, MN Web site: http://freepages.genealogy.rootsweb.com/~raymond/

Woody, If the programmers are, yet again, "improving" AOL, I'm not optimistic about the problem disappearing soon...sigh. Jon

In a message dated 3/30/2006 4:51:04 PM Eastern Standard Time, Bmdible@aol.com writes: Anyone know what gives? Barbara D. Barbara- Are you keeping current with AOL's spayware program? Are you scanning with a current antivirus program? This would sound as if you might have some nuisance adware or spyware program accessing your computer. Joan

this web site keeps popping up on my screen when I am reading mail. _http://amch.questionmarket.com/adsc/d231060/12/234104/decide.php_ (http://amch.questionmarket.com/adsc/d231060/12/234104/decide.php) mail. Anyone know what gives? Barbara D.

JRAYMOND651@aol.com writes: <<... when I sign on to AOL (v9.0 Optimized SE) and then click on the "news" button, I get the following error message: "A script in this movie is causing Macromedia Flash Player 7 to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?" I'm not sure what "movie" is being referenced, perhaps one of those annoying ads. Has anyone else seen this? >> ++++++++++++++ I get that same message when I go to the Finance page. Looks like AOL is just writing some cruddy script for pages that use Flash Player. Surely they're getting feedback from customers on this and it shouldn't last much longer. Woody

For the past two days, when I sign on to AOL (v9.0 Optimized SE) and then click on the "news" button, I get the following error message: "A script in this movie is causing Macromedia Flash Player 7 to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?" I'm not sure what "movie" is being referenced, perhaps one of those annoying ads. Has anyone else seen this? Solutions, anyone? Macromedia Flash Player 7 is current. Jon Raymond St. Paul Park, MN http://freepages.genealogy.rootsweb.com/~raymond

Thanks Sharon...you're correct...this is what it tries to do.."It sends the picture to Outlook or Outlook Express just fine but AOL doesn't conform". I'll try your suggestion about the copy/paste or attachment thing in the email. Judy

In a message dated 3/30/2006 10:16:51 AM Eastern Standard Time, WSULLIVW@aol.com writes: I am running AOL9SE I tried to submit my FTM info to the World Connect Family trees and was unable as I kept getting a submission error stating I cud not make connection. I think what happened is when I tried to submit my data I received a prompt that indicated someone was trying to access my info. I inadvertently hit the prompt which prohibited anyone from accessing my data. The person trying to access my computer was FTM. I think I have blocked FTM from accessing my computer. I have retried numerous times to submit the data but can't. How do I undue what I have done and allow FTM to access my data. Thank u for ur help in advance. Walt Walt- I'm not sure what steps you are going through to upload your file to WorldConnect. First off: did you create a GEDCOM file from your FTM file? Second: did you go to the main WorldConnect page: http://wc.rootsweb.com and click on the START HERE link? Third: did you create a usercode (to be used in the URL to identify your tree) and password and then go to a Set-up page on WorldConnect? Four: did you complete the items on the Set-up page and enter the URL to help WorldConnect locate your GEDCOM on your computer--or click on the browse button to browse to the .ged file you want to upload? At what point do you get this message about someone trying to access your file? FTM is already ON your computer so it doesn't need to access your computer. WorldConnect will need to connect in order to upload your GEDCOM. Joan

I am running AOL9SE I tried to submit my FTM info to the World Connect Family trees and was unable as I kept getting a submission error stating I cud not make connection. I think what happened is when I tried to submit my data I received a prompt that indicated someone was trying to access my info. I inadvertently hit the prompt which prohibited anyone from accessing my data. The person trying to access my computer was FTM. I think I have blocked FTM from accessing my computer. I have retried numerous times to submit the data but can't. How do I undue what I have done and allow FTM to access my data. Thank u for ur help in advance. Walt

In a message dated 3/29/2006 12:17:40 P.M. Pacific Standard Time, Frty 9rgal@aol.com writes: When I try to scan something on my HP combo scanner/printer/fax/copier & it asks if I want to email it, if I click yes I get to a screen that asks me if I have a POP3, HTTP or something else. No matter which one I try to use when I type AOL in the next box it doesn't recognize it. Anyone know the answer to this puzzle? Judy ----- Judy, Unfortunately AOL won't work with it. It sends the picture to Outlook or Outlook Express just fine but AOL doesn't conform. I scan, then go to the place where the picture is located and copy and paste it into email or using the Attach File button at the bottom of the email form, attach the picture as a file. Sharon

In a message dated 3/29/2006 11:00:58 AM Pacific Standard Time, AOLers-RootsWeb-D-request@rootsweb.com writes: Sharon can correct me if I'm wrong but I think those disks actually contain more than one version of AOL and if the installation process finds that for some reason your computer can't handle the more recent versions (space/memory, etc.) then it installs the most recent your computer can handle. So, see what version gets installed when you use the new disk you received. Joan Joan, You hit the nail right on the head. Not enough memory so 9.0 Optimized wouldn't load properly. All is fixed now and I thank you for your help. Sandy Red Feather Lakes, Colorado

In a message dated 3/29/2006 2:00:51 P.M. Eastern Standard Time, DULCICH6@aol.com writes: In a message dated 3/28/2006 4:13:38 P.M. Pacific Standard Time, Merrittrfl@aol.com writes: Sharon, Joan or someone who can answer this question I just bought a new computer; bought and paid to have the Norton Anti-Virus installed on it (not my idea). I want to upgrade my AOL to 9.0 SE. Can I disable my Norton, download the 9.0 SE, ignore downloading the McAfee portion and then enable my Norton. Is that possible? Can I have 9.0 SE with Norton Anti-Virus or will there be a conflict? ------------------ Sandy, First, let's clear up exactly which version of AOL you are planning on upgrading to. There are AOL 9.0 Optimized; AOL 9.0 SE/LE; and AOL 9.0 Security Edition SE. I'm going to assume that you are talking about the last one: AOL 9.0 Security Edition SE. Notice it says BOTH SE and Security Edition. The SE does not stand for Security Edition but for something else that just happens to also begin with the letters S and E. Now that we have that cleared up............ If you are upgrading to Security Edition SE, then when you install it, it should automatically detect that you have another type of Anti-Virus program and therefore NOT install McAfee. Sometimes Norton and AOL don't play nicely together. So if your AOL begins to give you headaches, your Norton could be the cause. However, many people run the two together with no problems at all. If you are actually talking about AOL 9.0 SE/LE and not Security Edition SE, then it doesn't matter because it won't be checking for another AV program anyway. You would have to deliberately download the McAfee program which you wouldn't be doing. Sharon Saying that "Norton and AOL don't play nicely together" is putting it mildly! My AOL 9.0 Security Edition SE worked fine when I just had the Norton AV program. When my subscription expired, I "upgraded" to Norton Internet Security 2006 -- BIG MISTAKE! The result was that my CPU usage was constantly pegged at 100%, and it took hours for most applications to open up, even when AOL wasn't running. Norton's tech support wasn't any help, so I disabled NIS, uninstalled it, and returned it to Norton for a refund. Then I installed AOL's Safety and Security Center. The SSC is working better, but I still haven't gotten it properly configured, and usually have to manually disable the on-access virus scanning. There will still have to be more conversations with Tech Live. But I will never buy or install another Norton product. Wilson

When I try to scan something on my HP combo scanner/printer/fax/copier & it asks if I want to email it, if I click yes I get to a screen that asks me if I have a POP3, HTTP or something else. No matter which one I try to use when I type AOL in the next box it doesn't recognize it. Anyone know the answer to this puzzle? Judy

In a message dated 3/29/2006 5:29:39 AM Eastern Standard Time, Merrittrfl@aol.com writes: This is puzzling: I have an AOL 9.0 Optimized CD that when downloaded shows as AOL 8.0 plus. Does that make sense? Sharon can correct me if I'm wrong but I think those disks actually contain more than one version of AOL and if the installation process finds that for some reason your computer can't handle the more recent versions (space/memory, etc.) then it installs the most recent your computer can handle. So, see what version gets installed when you use the new disk you received. Joan

In a message dated 3/28/2006 19:48 EST _DULCICH6@aol.com_ (mailto:DULCICH6@aol.com) writes: First, let's clear up exactly which version of AOL you are planning on upgrading to. There are AOL 9.0 Optimized; AOL 9.0 SE/LE; and AOL 9.0 Security Edition SE. Sharon, Thanks for getting back to me so fast. You are truly amazing and I've learned so much from your postings. This is puzzling: I have an AOL 9.0 Optimized CD that when downloaded shows as AOL 8.0 plus. Does that make sense? Why if the CD is titled 9.0 Optimized would it download as 8.0 Plus? It was downloaded onto a computer with Windows XP Professional. I prefer the 9.0 Optimized but figured I had to go with either 8.0 plus or 9.0 Security Edition SE or LE. I didn't realize there were three 9.0s. The CD I picked up yesterday at Circuit City is titled 9.0 Security Edition. No SE or LE follows the title BUT on the back of the CD packaging it says that McAfee requires separate activation. From that I assume it is 9.0 Security Edition LE. Again, thanks for your help. Sandy

In a message dated 3/28/2006 4:13:38 P.M. Pacific Standard Time, Merrittrfl@aol.com writes: Sharon, Joan or someone who can answer this question I just bought a new computer; bought and paid to have the Norton Anti-Virus installed on it (not my idea). I want to upgrade my AOL to 9.0 SE. Can I disable my Norton, download the 9.0 SE, ignore downloading the McAfee portion and then enable my Norton. Is that possible? Can I have 9.0 SE with Norton Anti-Virus or will there be a conflict? ------------------ Sandy, First, let's clear up exactly which version of AOL you are planning on upgrading to. There are AOL 9.0 Optimized; AOL 9.0 SE/LE; and AOL 9.0 Security Edition SE. I'm going to assume that you are talking about the last one: AOL 9.0 Security Edition SE. Notice it says BOTH SE and Security Edition. The SE does not stand for Security Edition but for something else that just happens to also begin with the letters S and E. Now that we have that cleared up............ If you are upgrading to Security Edition SE, then when you install it, it should automatically detect that you have another type of Anti-Virus program and therefore NOT install McAfee. Sometimes Norton and AOL don't play nicely together. So if your AOL begins to give you headaches, your Norton could be the cause. However, many people run the two together with no problems at all. If you are actually talking about AOL 9.0 SE/LE and not Security Edition SE, then it doesn't matter because it won't be checking for another AV program anyway. You would have to deliberately download the McAfee program which you wouldn't be doing. Sharon

Sharon, Joan or someone who can answer this question I just bought a new computer; bought and paid to have the Norton Anti-Virus installed on it (not my idea). I want to upgrade my AOL to 9.0 SE. Can I disable my Norton, download the 9.0 SE, ignore downloading the McAfee portion and then enable my Norton. Is that possible? Can I have 9.0 SE with Norton Anti-Virus or will there be a conflict? Thanks in advance. Sandy