I can't get into any of the 'free' games this afternoon either. I get the reload message something numbered 502 I think. Judy

Can't get onto Pogo this afternoon (Thursday April 6). Anyone else having this problem? Thanks.

In a message dated 4/6/2006 11:14:21 A.M. Pacific Standard Time, JRAYMOND651@aol.com writes: Those of you using Generations v8.5.1 should know that the "disappearing data syndrome" has been identified with AOL v9 Security Edition SE (but not earlier versions). You must go to msconfig>startup and delselect the file named AOLDial. Jon Raymond ---- Thank you Jon!! That has been driving me nuts! I use Generations Millennium and it is also affected. I hope you mean that the problem has not been identified with earlier version of AOL and not earlier versions of Generations! I'd like to know where you got v. 8.5.1? Sharon

Those of you using Generations v8.5.1 should know that the "disappearing data syndrome" has been identified with AOL v9 Security Edition SE (but not earlier versions). You must go to msconfig>startup and delselect the file named AOLDial. Jon Raymond St Paul Park, MN Web site: http://freepages.genealogy.rootsweb.com/~raymond/

My daughter uses Comcast and I use AOL there is never a problem with our direct communications. We communicate regularly. However, if I am at her home and try to forward a message from one of my AOL screen names to another, I get something that appears to be mim and is impossible for me to read.

I've had a broadband cable connection since @home.com was the provider in this area... I've never had problems sending mail to anyone, ever... My guess is that something has changed at AOL that doesn't work with Comcast... PS, I'm sending a BBC to DLGMC to see what happens... -----Original Message----- From: DLGMC@aol.com [mailto:DLGMC@aol.com] Sent: Tuesday, April 04, 2006 2:53 AM To: AOLers-RootsWeb-L@rootsweb.com Subject: [AOL-RW] Comcast and AOL I have a friend that has been trying to e-mail me some information for over a week. She sends it to me and then receives the message that my address is not a valid e-mail address. She receives my e-mails just fine. I contacted the technical people on line yesterday and the person told me that AOL has a hard time processing comcast e-mails at times. She ask for my friend's e-mail address so that she could contact her about the problem. I sort of resent this because I think that this is an AOL problem that they should solve and not my friend. Have any of you experienced this problem and what did you do about it?

In a message dated 4/4/2006 5:53:23 AM Eastern Standard Time, DLGMC@aol.com writes: I have a friend that has been trying to e-mail me some information for over a week. She sends it to me and then receives the message that my address is not a valid e-mail address. She receives my e-mails just fine. I contacted the technical people on line yesterday and the person told me that AOL has a hard time processing comcast e-mails at times. She ask for my friend's e-mail address so that she could contact her about the problem. I sort of resent this because I think that this is an AOL problem that they should solve and not my friend. Have any of you experienced this problem and what did you do about it? --- No--and I don't believe it has anything to do with AOL having trouble processing mail from Comcast--nonsense! See if your friend can send you a copy of the bounce notice she received (have her try sending it as a text attachment if it won't go through via normal means). Then we can see what the bounce is actually saying. The most logical explanation for the bounces though would be that your friend has your address slightly incorrect (possibly inserting an extra letter or symbol) and that is the reason she is getting your mail. I've never seen a bounce from AOL with the reason "not a valid email address" so I'd be very interested in seeing this one. AOL usually just says "user unknown" or "mailbox not found" if the address isn't one they can deliver to. Joan

Ruth wrote <I tried the suggestion made earlier of clicking the box on the left and then using the drop down menu to read the mail, but I was not able to get that idea to work. I may have been doing something wrong.> Ruth, When you check the box left of the message you want to read, the"buttons" in the bar right of the "Write Mail" button go from "dim" to "highlighted". When they do this, click the one the says "Action". When the drop down menu opens under the Action button, click on "View Message Source". This will open the email! Jerry

I have a friend that has been trying to e-mail me some information for over a week. She sends it to me and then receives the message that my address is not a valid e-mail address. She receives my e-mails just fine. I contacted the technical people on line yesterday and the person told me that AOL has a hard time processing comcast e-mails at times. She ask for my friend's e-mail address so that she could contact her about the problem. I sort of resent this because I think that this is an AOL problem that they should solve and not my friend. Have any of you experienced this problem and what did you do about it?

Dear Joan and Sharon, Thanks for your help-connection problem has mysteriously not happened again so far, of course, but when it does I will try it out and see the difference. Paul Windley

BogusWoody@aol.com writes: Joan, OK then, my copy of the version is apparently corrupted, because "create folder" etc is definitely greyed out on mine and not available. More wierd stuff: From www.aol.com, I created new "IN" and "SENT" folders. I used the web mail site to transfer e-mails from the general folder to the "IN" folder that I created. Here's the wierd part: I go back into my regular AOL 9, and my "Saved on AOL" shows only the one "Saved on AOL" folder, and the "IN" and "SENT" folders that I created while using web mail do not show up. And all mail shows up in that general "Saved on AOL" folder. Arrggh!!! Looks like I need to reinstall AOL 9 and hope for the best if I want to take full advantage of the "Saved on AOL" features. Woody +++++++++++++++++++++++ UPDATE: Yup, my AOL 9 Optimized on my desktop is corrupted "or something". I fired up my old Win98 laptap with dialup, AOL 9.0 Security Edition. On that, the subfolders IN and SENT I created in "Saved on AOL" show up like they're supposed to. And the "Setup folders" for "Saved on AOL" is active. Again, thanks for letting me know that it is possible to add subfolders in "Saved on AOL". Now I gotta reinstall AOL 9.0 so that I can. Woody

I tried the suggestion made earlier of clicking the box on the left and then using the drop down menu to read the mail, but I was not able to get that idea to work. I may have been doing something wrong. Ruth -----Original Message----- From: BHold1@aol.com To: AOLers-RootsWeb-L@rootsweb.com Sent: Mon, 3 Apr 2006 22:13:55 EDT Subject: [AOL-RW] Re: Digests on AOL away from home I discussed this on the list earlier and some individuals made suggestions about how to resolve this situation. There was nothing I could do to open my digest mail using another person's computer without AOL. I can't get any family members to allow me to add AOL mail to their computers. I will definitely buy a laptop before I go out of town next time. Two weeks of not reading any digest mail was a pain. I did go to the roots web site and read the mail there. Especially since I planned to do some research while I was there. I have been back of 4 days now and have not caught up on reading my mail. I guess the other idea would be to unsubscribe any digest lists and re-subscribe to list groups and reverse this when I got back home. Bettye P.S. Forwarding mail using someone's computer who has Comcast results in "gobbly goop." ==== AOLers-RootsWeb Mailing List ==== It is helpful if you include the AOL version number you are using when asking a question or presenting a problem on the list. Also specify whether you are using a PC or a Mac (operating system). ============================== Search the US Census Collection. Over 140 million records added in the last 12 months. Largest online collection in the world. Learn more: http://www.ancestry.com/s13965/rd.ashx

I discussed this on the list earlier and some individuals made suggestions about how to resolve this situation. There was nothing I could do to open my digest mail using another person's computer without AOL. I can't get any family members to allow me to add AOL mail to their computers. I will definitely buy a laptop before I go out of town next time. Two weeks of not reading any digest mail was a pain. I did go to the roots web site and read the mail there. Especially since I planned to do some research while I was there. I have been back of 4 days now and have not caught up on reading my mail. I guess the other idea would be to unsubscribe any digest lists and re-subscribe to list groups and reverse this when I got back home. Bettye P.S. Forwarding mail using someone's computer who has Comcast results in "gobbly goop."

Sharon, I did that. But like I said, on my version of AOL 9, my "Setup Folders" button greys out and will not become active for anything but the "Saved on my PC" folder. It's wierd that different versions of AOL 9 has different capabilities for "Saved on AOL". If I hadn't discovered that one could go to web mail and create the folders, I would have been very disappointed. Woody =========== Woody- I think I have the same version of AOL you do and CREATE NEW FOLDER is not grayed out on mine. If you have not created any folders the rest of the choices are grayed out--delete folder, rename folder, etc. because there is nothing there yet to rename or delete--but creat new folder is available for you to select. Joan +++++++++++++++++++++++++++ Joan, OK then, my copy of the version is apparently corrupted, because "create folder" etc is definitely greyed out on mine and not available. More wierd stuff: From www.aol.com, I created new "IN" and "SENT" folders. I used the web mail site to transfer e-mails from the general folder to the "IN" folder that I created. Here's the wierd part: I go back into my regular AOL 9, and my "Saved on AOL" shows only the one "Saved on AOL" folder, and the "IN" and "SENT" folders that I created while using web mail do not show up. And all mail shows up in that general "Saved on AOL" folder. Arrggh!!! Looks like I need to reinstall AOL 9 and hope for the best if I want to take full advantage of the "Saved on AOL" features. Woody

In a message dated 4/3/2006 4:45:56 P.M. Pacific Standard Time, JYoung6180@aol.com writes: but I can reboot my cable modem without having to shut the computer down. Once all the little lights stop flashing when you unplug the modem's phone/cable connection the link both between the computer and the modem and the cable and the modem are broken. So waiting 30 seconds and reconnecting the input of the cable/DSL line should cause the modem to establish a new connection on BOTH ends. ------ Joan, You are right it can be done that way, too. I guess I always do it with the electrical connection at the modem rather than the USB connection at the computer due to my particular setup. My cable company has always recommended that I shut my 'puter down when I do it that way. Sharon

In a message dated 4/3/2006 7:20:34 PM Eastern Standard Time, BogusWoody@aol.com writes: Sharon, I did that. But like I said, on my version of AOL 9, my "Setup Folders" button greys out and will not become active for anything but the "Saved on my PC" folder. It's wierd that different versions of AOL 9 has different capabilities for "Saved on AOL". If I hadn't discovered that one could go to web mail and create the folders, I would have been very disappointed. Woody Woody- I think I have the same version of AOL you do and CREATE NEW FOLDER is not grayed out on mine. If you have not created any folders the rest of the choices are grayed out--delete folder, rename folder, etc. because there is nothing there yet to rename or delete--but creat new folder is available for you to select. Joan

In a message dated 4/3/2006 7:24:48 PM Eastern Standard Time, DULCICH6@aol.com writes: Restarting the computer does NOT reboot the modem. To reboot the modem, turn your computer off, then unplug the modem from the electrical connection and count to about 30. Replug the electrical connection again to the modem and wait for all the lights to come back and then restart your computer. NOW you have rebooted your modem. Sharon Now I don't know if a DSL modem is different than a cable modem but I can reboot my cable modem without having to shut the computer down. Once all the little lights stop flashing when you unplug the modem's phone/cable connection the link both between the computer and the modem and the cable and the modem are broken. So waiting 30 seconds and reconnecting the input of the cable/DSL line should cause the modem to establish a new connection on BOTH ends. Joan

In a message dated 4/3/2006 4:20:34 P.M. Pacific Standard Time, BogusWoody@aol.com writes: But like I said, on my version of AOL 9, my "Setup Folders" button greys out and will not become active for anything but the "Saved on my PC" folder. It's wierd that different versions of AOL 9 has different capabilities for "Saved on AOL". ------- Woody, Yes, it is odd. I guess they didn't "retro-fit" the previous 9.0 versions with the new capabilities. Sharon

In a message dated 4/3/2006 11:18:21 A.M. Pacific Standard Time, Fhpriory@aol.com writes: Because of connection problems I have been advised (by AOL) to try rebooting the modem. Is there any way to just reboot the modem, other than restarting the computer? --------------- Restarting the computer does NOT reboot the modem. To reboot the modem, turn your computer off, then unplug the modem from the electrical connection and count to about 30. Replug the electrical connection again to the modem and wait for all the lights to come back and then restart your computer. NOW you have rebooted your modem. Sharon

BogusWoody@aol.com writes: I've tried everything in trying to create new folders on my "Saved on AOL", and nothing works. When I go to the "Manage mail" tab, there is a "Set up folders" bar at the bottom of the "My Mail Folders", and it greys out on everything but the "Saved on my PC" folder. Woody --- Woody, Go to Manage Mail and highlight/click on the Saved on AOL folder in the left-hand pane. The Set Up Folders button at the bottom should be usable and when you click on it, the choice of Create New Folder should be available. Sharon +++++++++ Sharon, I did that. But like I said, on my version of AOL 9, my "Setup Folders" button greys out and will not become active for anything but the "Saved on my PC" folder. It's wierd that different versions of AOL 9 has different capabilities for "Saved on AOL". If I hadn't discovered that one could go to web mail and create the folders, I would have been very disappointed. Woody