Go to Mail, then Block Unwanted Mail, and then follow the appropriate links. Ruth Cherecwich In a message dated 5/18/2006 3:51:25 PM Mountain Daylight Time, Patscga@aol.com writes: I would like to block email from two people who send me porno. How do I do that? Thanks.

In a message dated 5/18/2006 5:46:59 PM Eastern Standard Time, DULCICH6@aol.com writes: Joan, Do you have a systray icon for AOL? If so open it by right-click and select the auto dialer or connectivity option and Turn the auto dialer/auto-launch OFF. I have no systray icon right now and so cannot give better directions, I'm sorry. Sharon I did that long ago--right clicked on the AOL icon in my systray and selected Auto-start options and put a check mark in the box for Don't Use any Auto-Start Options. It isn't working--AOL still starts any time I log off--within a minute or two. Sometimes it tries to load before it is completely unloaded and I get an error message that AOL can't start. I just click out of it and in another minute it restarts itself correctly--or incorrectly depending on the point of view. :( Joan

I would like to block email from two people who send me porno. How do I do that? Thanks.

In a message dated 5/18/2006 11:23:50 A.M. Pacific Standard Time, JYoung6180@aol.com writes: It tries to load and connect to AOL when I bootup and even when I sign off it restarts the program within a minute or two! It even plays havoc when I'm trying to shut down the computer each night--I'll be telling Windows to shut down and in the middle a box will popup telling me I can't start AOL because I'm shutting down Windows. I've done all the things AOL said to do--checking off "never dial a connection" and such--and STILL AOL tries to continuously load itself whenever I sign off and close the program. Has anyone found a solution to this? -------------- Joan, Do you have a systray icon for AOL? If so open it by right-click and select the auto dialer or connectivity option and Turn the auto dialer/auto-launch OFF. I have no systray icon right now and so cannot give better directions, I'm sorry. Sharon

In a message dated 5/18/2006 3:35:24 PM Eastern Standard Time, Kevincamp@aol.com writes: I think that this us unacceptable. This is a big problem. However, I've noticed that people who have their CHAR SET=US-ASCII seem to be coming though OK while people with CHAR SET=ISO-8559-1 seem to have the extra characters added. How can I get AOL to use the correct character set? AOL isn't using any particular charset for mail you receive--it is determined by the person sending the email to you. AOL's email program is not Internet standard and therein lies the problem of how you are seeing codes in some messages you receive. Joan

I would like to follow-up on the following question and answer: In a message dated 4/26/2006 9:10:54 PM Eastern Standard Time, Gra8teach@aol.com writes: I am on AOL and so many messages come to me with =20. I thought the listowners were supposed to send in plain text. Is there anything I can do about it? Carol Carol- It isn't the lists that add the =20 and other codes to the emails. They are in plain text. AOL's email program adds this in some cases. The =20 marks line breaks that shouldn't show but sometimes they do and I know of no way to avoid them as long as you are using AOL's email program. Joan ========================================= I think that this us unacceptable. This is a big problem. However, I've noticed that people who have their CHAR SET=US-ASCII seem to be coming though OK while people with CHAR SET=ISO-8559-1 seem to have the extra characters added. How can I get AOL to use the correct character set?

In a message dated 5/18/2006 3:00:22 PM Eastern Standard Time, JRAYMOND651@aol.com writes: Are you using v9.0 Security Edition SE? If so, try going to msconfig, select the "startup tab" and deselect the AOLDial file. I'm using AOL 9.0 Second Edition--not the Security Edition. And AOL isn't in the startup menu--which is what puzzles me and it isn't just at bootup that AOL tries to load. It is ANYTIME the program is shut down that it tries to reload and sign on. Since I'm on a laptop that travels with me I don't have my password programmed in which keeps it from actually signing on--I get a nag message to enter my password and if I don't want AOL open I just click out of that and shut it down--but then two minutes (or less) later it tries to load again. <sigh> Joan

Joan, Are you using v9.0 Security Edition SE? If so, try going to msconfig, select the "startup tab" and deselect the AOLDial file. You then reboot and will be in selective startup mode, which only means that certain files do not load upon booting. I don't know if AOLDial is the culprit, but it cannot hurt to try. If you don't know how to access msconfig, go to start>run, enter msconfig and click. Msconfig, by the way, is an easy way to speed-up the boot process. Just deselect seldom used programs and they will not load during the boot, but will load if you later decide to use the program. Jon Raymond St Paul Park, MN Web site: http://freepages.genealogy.rootsweb.com/~raymond/

In a message dated 5/18/2006 8:08:57 AM Eastern Standard Time, Jthowie@aol.com writes: I would like to know about the AOL Connectivity Service. The Remote access dialer automatically launches AOL to access the Internet. I didn't have that before. Can someone give me some guidance about that.I have Windows XP. --- If anyone has a solution to this problem I'd like to know the answer also. This automatic connecting to AOL is driving me crazy. It started when I downloaded the new AOL Spyware detection program. It tries to load and connect to AOL when I bootup and even when I sign off it restarts the program within a minute or two! It even plays havoc when I'm trying to shut down the computer each night--I'll be telling Windows to shut down and in the middle a box will popup telling me I can't start AOL because I'm shutting down Windows. I've done all the things AOL said to do--checking off "never dial a connection" and such--and STILL AOL tries to continuously load itself whenever I sign off and close the program. Has anyone found a solution to this? Joan

In a message dated 5/18/2006 8:45:43 AM Eastern Standard Time, Decampnews@aol.com writes: AOL is a pretty big system. Does anyone know just what their routing map looks like? Maybe what appears to be a block is actually some sort of problem with part of their distribution system. My guess is that, just like the Postal Service, they have regional e-mail servers or access nodes. Wilson- This is true and we also need to consider the fact that AOL is in the process or refining its spam filtering systems and possibly that could be changing on a regional basis as well. There are definitely too many instances of non-receipt for it to simply be a matter of how an individual has their personal spam filters set. Joan

Whenever this type of question is asked, we seem to get a lot of varied responses. Some subscribers have received it, and some haven't. Could it be that it's not a system wide block on RW mail? AOL is a pretty big system. Does anyone know just what their routing map looks like? Maybe what appears to be a block is actually some sort of problem with part of their distribution system. My guess is that, just like the Postal Service, they have regional e-mail servers or access nodes. When we respond to such a question, why not be sure to give your geographic location, as well as how you access AOL (dial-up or broadband)? That might help to see if the problem is limited to certain region(s). FWIW, I received RWR, volume 20, no. 9, at 7:43 AM yesterday. I'm located in Leesburg, VA, and have broadband access. Wilson

I recently installed Panda anti-virus program and had lots of problems with it and my AOL. I got help from an AOL tech and ended up uninstalling Panda and my 9.0 AOL and reinstalling the 9.0. Still had some problems and another tech said to go and buy a new AOL CD from Walmart and install that. She said my previous 9.0 was probably corrupt. I did so and now have downloaded the Anti-virus that AOL offers. I didn't think to just go to the post office and get a free new CD. I wish I were more computer savy. I would like to know about the AOL Connectivity Service. The Remote access dialer automatically launches AOL to access the Internet. I didn't have that before. Can someone give me some guidance about that.I have Windows XP. Also, when I uninstalled my old 9.0 and installed the new 9.0SE, I lost my Favorite Places and PFC where I stored lots of genealogy notes and recipes and such. My grandaughter got my Favorite places back but I am still trying to figure how to get my files saved in my filing cabinet back. Can someone tell me how to do that?? I know this is a lot I am asking help for. I am so appreciative for any information you can give me. Thank you so much. Patricia.

From what I get in my emails from aol, everything I delete comes back, so if I were you I wouldn't worry about a spam folder.

Thank you Joan for watching out for us and knowing where to go for help. This is so frustrating. Kay

In a message dated 5/17/2006 10:13:25 AM Eastern Standard Time, JJasper381@aol.com writes: I am receiving Rootsweb Review, Ancestry Weekly and all other Rootsweb mail on a normal basis. Must be some other problem other than a total block by AOL!!!! Jerry ---- I DID receive the RootsWeb Review this morning but didn't receive the Ancestry Weekly even on Monday even though I have resubbed to both prior to Monday. I wrote to Juliana (the Editor of the Ancestry newsletter) and she is aware that there is a problem and repied that she is working with staff in Utah to get it corrected with AOL. Joan

I am receiving Rootsweb Review, Ancestry Weekly and all other Rootsweb mail on a normal basis. Must be some other problem other than a total block by AOL!!!! Jerry

The Rootsweb Digest #121 Arrived at 10:11 AM in my mail in Michigan. No Ancestry Weekly yet. Sue

In a message dated 5/16/2006 8:08:38 P.M. Pacific Standard Time, DULCICH6@aol.com writes: Unfortunately, they are gone for good. They don't even go to the recently deleted mail folder first. Sharon I thought as much, thanks much. Nancee, Ca.

In a message dated 5/16/2006 7:56:17 P.M. Pacific Standard Time, VETTE4NANCEE02@aol.com writes: I just accidentally deleted my spam folder. Is there any way to recover it after deleting? There were 145 emails in there and a lot of them were not spam. Nancee, Ca. --------------- Unfortunately, they are gone for good. They don't even go to the recently deleted mail folder first. Sharon

I just accidentally deleted my spam folder. Is there any way to recover it after deleting? There were 145 emails in there and a lot of them were not spam. Nancee, Ca.