In a message dated 6/4/2006 1:05:03 PM Eastern Standard Time, Patscga@aol.com writes: What ads? I don't see any ads. There are a lucky few of us who haven't seen the new email window as yet--but I would imagine it will get to us soon enough. :( Joan

In a message dated 6/4/2006 10:07:06 A.M. Pacific Daylight Time, DULCICH6@aol.com writes: Keyword: Tell us now OOPS!! That should be: Tell Us MORE

In a message dated 6/4/2006 10:01:45 A.M. Pacific Daylight Time, Jasskirv@aol.com writes: GO COMPLAIN!! Sharon Where and who do we complain to? Joan in Scottsdale AZ ------------------ Keyword: Tell us now

In a message dated 6/4/2006 9:22:20 A.M. Pacific Daylight Time, JRAYMOND651@aol.com writes: First, I finally found the correct link to lodge a complaint. It is keyword "tell us more," not "tell us." My mistake. I just had an online chat with technical support, but it was obvious the guy was just sending me "cookie cutter" responses. What was interesting was that I initially just asked for an email address to lodge a complaint "regarding recent changes to the email window." My exact words. He immediately responded that I must have "a concern about the advertisements on the AOL Read/Write Mail window." That speaks volumes. Anyway, this "technician" stated "The read/write mail ads are selected to offer products and services that might appeal to AOL members. It is not possible to resize or removed the advertisements." He then stated that he would forward to the "appropriate department." When I asked for that email address, he said there wasn't one. Jon Raymond ------------ I have lodged my own complaint with Tell Us More. Of course the ads themselves are not able to be moved or resized, BUT the entire email window IS able to be resized. Yes, it will cause a scroll bar to appear to the right of the AOL desktop, but I don't have to scroll down! Being able to move the entire window down is a feature of Windows and not something that AOL can change. But don't expect them to tell you how to NOT see their horrid ads. Maybe this is being rolled out by area, I don't know. Usually I'm in California, but right now I'm in Maryland and I get them. Honestly, I understand that advertising is a part of our daily lives, but if they have to have ads, they could at least choose more tasteful ones. I'm a big-time dog lover and have raised dogs most of my life and I can promise you that I've never seen a specimen like the one on that current ad. It scares my grandchildren! Brother! I'm disgusted..... Sharon

What ads? I don't see any ads.

In a message dated 6/4/2006 3:00:41 AM US Mountain Standard Time, AOLers-RootsWeb-D-request@rootsweb.com writes: You know, when this was first done in testing, it created an uproar such as had never been heard before. I"ve never seen the developers change something so fast in response to the complaints. They have apparently got short memories. GO COMPLAIN!! Sharon Where and who do we complain to? Joan in Scottsdale AZ

Woody, That theory won't work with this setup. Jon

Sharon, First, I finally found the correct link to lodge a complaint. It is keyword "tell us more," not "tell us." My mistake. I just had an online chat with technical support, but it was obvious the guy was just sending me "cookie cutter" responses. What was interesting was that I initially just asked for an email address to lodge a complaint "regarding recent changes to the email window." My exact words. He immediately responded that I must have "a concern about the advertisements on the AOL Read/Write Mail window." That speaks volumes. Anyway, this "technician" stated "The read/write mail ads are selected to offer products and services that might appeal to AOL members. It is not possible to resize or removed the advertisements." He then stated that he would forward to the "appropriate department." When I asked for that email address, he said there wasn't one. Jon Raymond St Paul Park, MN Web site: http://freepages.genealogy.rootsweb.com/~raymond/

_JRAYMOND651@aol.com_ (mailto:JRAYMOND651@aol.com) writes: BTW, I cannot make that wretched dog disappear using your instructions. Maybe there is something different to the change I've experienced. ++++++++++++++++++ I don't have the ads yet on my individual e-mails, so I can't experiment with the problem. However, in Sharon's fix, she does not mention moving the scroll bar on the main page to move the whole screen up and down, allowing one to stretch the individual page further using the double arrow hook to pull the bottom down. Theoretically, when one slides the scroll bar for the main page back up, that should hide the offending ads on the individual mail page. Does the ad at the bottom of the individual email page float back up into view with the main scroll bar anyway? Woody

Sharon, What email address do you recommend for lodging a complaint with AOL? The one I had bounced...grin. BTW, I cannot make that wretched dog disappear using your instructions. Maybe there is something different to the change I've experienced. Jon Raymond St Paul Park, MN Web site: http://freepages.genealogy.rootsweb.com/~raymond/

Sharon, I doubt the developers had the final say with this change. I'm sure it was another department whose job it is to plot more ways to put more ads on the internet. Yes, I did complain...I sent identical complaints to both "tell us" and "postmaster," but I doubt it will have any effect. If AOL has to choose between generating more money and satifying its customers, we know who will win that one. Jon Raymond St Paul Park, MN Web site: http://freepages.genealogy.rootsweb.com/~raymond/

In a message dated 6/3/06 11:35:03 AM Central Daylight Time, FloridaFox@aol.com writes: I can only read ten lines of an email. The rest is the header or the cursed banner ads. I think AOL may lose some longtime customers.

In a message dated 6/3/06 11:26:48 AM Central Daylight Time, FloridaFox@aol.com writes: Everything is slower now. The sites load more slowly, the banner ads all load before anything else and delays mail loading, etc. Is it my imagination or is AOL getting worse instead of better. I think it's because they add too many frills that lots of folks don't need or want. But then, that's just an opinion and everyone has one. I agree. Too many bells and whistles.

In a message dated 6/3/2006 7:27:55 P.M. Eastern Standard Time, JYoung6180@aol.com writes: AOL had a major problem with email delivery the other day--and queued a lot of mail for later delivery. It was between about 11am and 4pm EDT on Thursday. They claim to be all caught up in delivering the queued mail--but once again this week I didn't get my RootsWeb Review. <sigh> I checked and I'm still subscribed so I have to wonder if it might have been part of the AOL mail glitch. Joan My Rootsweb Review was one of the few things I received. Perhaps everyone is suffering from "good weather". Bob

In a message dated 6/3/2006 3:02:20 P.M. Pacific Daylight Time, RWa5352802@aol.com writes: That one came through quickly so it must be some other AOL problem. There was a time period yesterday that AOL could not send or receive email. I believe it is repaired now. Sharon

In a message dated 6/3/2006 12:08:00 P.M. Pacific Daylight Time, JRAYMOND651@aol.com writes: I don't think anyone thought you had lost your mind...grin...but there seems to be some confusion about the two windows. ------------- Here's how to get rid of that _!@#$%_ (mailto:!@#$) advertising!! 1) Open any incoming message. 2) Grab the top of the window by the Title bar (it will have the email subject line in it). 3) Move the whole thing south towards the bottom of the screen until that wretched ad is invisible. 4) If you want a bigger area for reading the content, go back to the top edge of the title bar and watch for your curser to change to the double arrow and then stretch the window to whatever size you want. 5) Now go to the Window menu at the top of the AOL screen and choose "Remember Window size and Position." I did it that way and I've been able to read my mail without seeing that horrible dog! or whatever else they have put there. You know, when this was first done in testing, it created an uproar such as had never been heard before. I"ve never seen the developers change something so fast in response to the complaints. They have apparently got short memories. GO COMPLAIN!! Sharon

AOL had a major problem with email delivery the other day--and queued a lot of mail for later delivery. It was between about 11am and 4pm EDT on Thursday. They claim to be all caught up in delivering the queued mail--but once again this week I didn't get my RootsWeb Review. <sigh> I checked and I'm still subscribed so I have to wonder if it might have been part of the AOL mail glitch. Joan

In a message dated 6/3/2006 5:46:43 P.M. Eastern Standard Time, Gerri1936@aol.com writes: RWa5352802@aol.com writes: This test, in itself, may answer my question but I've received very few Rootsweb List postings during the past two days. Are AOL and Rootsweb feuding again? Many thanks, Bob Walker not much going on .... on my end either ... gerri That one came through quickly so it must be some other AOL problem. Bob

In a message dated 6/3/2006 5:42:37 PM Eastern Daylight Time, RWa5352802@aol.com writes: This test, in itself, may answer my question but I've received very few Rootsweb List postings during the past two days. Are AOL and Rootsweb feuding again? Many thanks, Bob Walker not much going on .... on my end either ... gerri

This test, in itself, may answer my question but I've received very few Rootsweb List postings during the past two days. Are AOL and Rootsweb feuding again? Many thanks, Bob Walker