In a message dated 7/1/2006 11:02:22 A.M. Eastern Standard Time, JYoung6180@aol.com writes: Sharon is better at this stuff than I am--but my first suggestion since this is a connectivity issue would be to rebuild the AOL adapter. You didn't tell us how you are connecting to AOL -- that might be relevant--are you connecting by dialup or broadband (cable? DSL?). Joan I am using dial-up. I rebuild the AOL adapter regular, but it doesn't seem to help. Lloyd

Hello List, For several weeks, I have had a problem with AOL getting connected to the Internet. No problem signing on after booting up in the morning. The next time I can sign-on, get the welcome message and then wait for several minutes and finally get a message that AOL could not make a full connection to the Internet. I can reboot, then sing-on, get to the Internet with no problem. Sometimes I have to reboot 4 or 5 times a day depending on how many times I go online. I am running Windows XP with SP-2, AOL Security Edition SE, Revision 4184.5319.

In a message dated 7/1/2006 11:06:03 AM Eastern Standard Time, LloydLHite31@aol.com writes: I am using dial-up. I rebuild the AOL adapter regular, but it doesn't seem to help. Lloyd Lloyd- I think the next item to check would be your phone line. Unplug the modem from the phone jack and plug a phone in there and see if you get a good connection. Also check the plug going into your computer from the phone cord. Joan

In a message dated 7/1/2006 10:57:46 AM Eastern Standard Time, LloydLHite31@aol.com writes: Hello List, For several weeks, I have had a problem with AOL getting connected to the Internet. No problem signing on after booting up in the morning. The next time I can sign-on, get the welcome message and then wait for several minutes and finally get a message that AOL could not make a full connection to the Internet. I can reboot, then sing-on, get to the Internet with no problem. Sometimes I have to reboot 4 or 5 times a day depending on how many times I go online. I am running Windows XP with SP-2, AOL Security Edition SE, Revision 4184.5319. --- Sharon is better at this stuff than I am--but my first suggestion since this is a connectivity issue would be to rebuild the AOL adapter. You didn't tell us how you are connecting to AOL -- that might be relevant--are you connecting by dialup or broadband (cable? DSL?). Joan

And so it continues! I decided since I could not view photos on myfamily.com sites using AOL 9.0 I would use AOL 8.0 (which I had done on the 25th before sending my original message to the list). So today I go to AOL 8.0 and it won't open. The icon is there, the program with all it's files is there under program files but it will not open. When I look at the files I see several that were created at the same time (7:19 PM) on the date (25th) that I used it to view the myfamily.com photos. Would any of those files possibly give me a clue as to what I did to "break" AOL 8.0? As far as I know the only thing I did was look at photos. It was working fine when I signed off. My husband was a lot of help - he threw up his hands and walked out of the room. Vonda In a message dated 6/26/2006 7:33:01 A.M. Central Standard Time, VondaD@aol.com writes: Thanks Jon. Sorry I forgot to mention I am using Windows XP and I receive Windows automatic updates so I should be up to date. What is strange is that I did not have this problem until I reinstalled AOL 9.0. I still have AOL 8.0 on my computer and I have no problem viewing the photos on myfamily.com when I use it. Do not plan to contact AOL - my blood pressure can't handle talking cross purposes for an hour with someone who can't understand me! Vonda In a message dated 6/25/2006 6:45:19 P.M. Central Standard Time, JRAYMOND651@aol.com writes: Vonda, You did not mention what version of Windows you are using. First, I'd check for any Windows updates and install them. If that doesn't work, then maybe the best alternative is to access MyFamily.com via IE. I wouldn't count on AOL's "tech support" for any help unless you are lucky enough to get a tech that works in North America! Jon Raymond St Paul Park, MN Web site: http://freepages.genealogy.rootsweb.com/~raymond/

I keep hearing that you can quit aol as a subscriber and still read and get mail. Anyone know if this is true and how it works? Milton E. Botwinick [professional genealogist] botwinick@aol.com botwinick@alumni.rowan.edu MEBotwinick@alumni.temple.edu http://hometown.aol.com/botwinick/myhomepage/index.html

Thanks Sharon, Changed Resolution from 1024 to 1280, and it fit perfectly. I'll save 2) in case I forget those instructions. You wrote: You can do one of two things. 1) you can change your screen resolution 2) You can use your curser to resize the window. A) Simply use the pointed curser and place it within the top (often blue) bar. Click. . .snip -----

In a message dated 6/26/2006 3:31:15 PM Eastern Standard Time, Miltone@aol.com writes: I recently switched from aol 5 for mac to aol 10 for mac. I want to trash aol 5. What do i have to save from the aol 5 files and move to 10? I'm not familiar with a Mac--either the old or new Mac systems. However, I would advise opening the new AOL 10 program and checking your settings and content to see what carried over (in other words what AOL stored for you online vs. what was stored on your computer). When you have figured out what is "missing" then you will know what you need to save and move over to your new AOL version. Obviously any contents of your personal filing cabinet and downloaded files will need to be moved over. Other than that check for your favorites and address book, etc. and if they are not there in the new version--then they will need to be moved over as well. I wouldn't delete the old AOL 5 until you feel confident that you have saved and moved what you need to the new version. Joan

I recently switched from aol 5 for mac to aol 10 for mac. I want to trash aol 5. What do i have to save from the aol 5 files and move to 10? Milton E. Botwinick [professional genealogist] botwinick@aol.com botwinick@alumni.rowan.edu MEBotwinick@alumni.temple.edu http://hometown.aol.com/botwinick/myhomepage/index.html

I will be on the Internet for a while; various. Just click on it, takes several times; eventually it goes away, to pop up later. If clicking on okay doesn't get rid of it, then we just move it out of sight. We have adjusted the start-up to get rid of as much as we can. Virginia In a message dated 6/26/2006 1:06:34 P.M. Eastern Standard Time, DULCICH6@aol.com writes: VaGreen100@aol.com writes: Can someone explain the following error message AOLLaunch.exe (OXC000142) I don't know if the "O" is the letter "O" or the number "0" I have Windows XP and AOL 9.0 SE, Revision 4184.5314 I know I have other issues, such as the processor is way undersized but does not have anything to do with the AOL message? Thank you for your help. This list is great! ----------- Virginia, What, exactly, were you trying to do when you received this error message? It is a "failure to launch" error (0xc000142) and in some cases it CAN have to do with not enough memory to run the application being launched. Sharon

In a message dated 6/26/2006 9:27:42 A.M. Pacific Standard Time, VaGreen100@aol.com writes: Can someone explain the following error message AOLLaunch.exe (OXC000142) I don't know if the "O" is the letter "O" or the number "0" I have Windows XP and AOL 9.0 SE, Revision 4184.5314 I know I have other issues, such as the processor is way undersized but does not have anything to do with the AOL message? Thank you for your help. This list is great! ----------- Virginia, What, exactly, were you trying to do when you received this error message? It is a "failure to launch" error (0xc000142) and in some cases it CAN have to do with not enough memory to run the application being launched. Sharon

Can someone explain the following error message AOLLaunch.exe (OXC000142) I don't know if the "O" is the letter "O" or the number "0" I have Windows XP and AOL 9.0 SE, Revision 4184.5314 I know I have other issues, such as the processor is way undersized but does not have anything to do with the AOL message? Thank you for your help. This list is great! Virginia Green

Thanks Jon. Sorry I forgot to mention I am using Windows XP and I receive Windows automatic updates so I should be up to date. What is strange is that I did not have this problem until I reinstalled AOL 9.0. I still have AOL 8.0 on my computer and I have no problem viewing the photos on myfamily.com when I use it. Do not plan to contact AOL - my blood pressure can't handle talking cross purposes for an hour with someone who can't understand me! Vonda In a message dated 6/25/2006 6:45:19 P.M. Central Standard Time, JRAYMOND651@aol.com writes: Vonda, You did not mention what version of Windows you are using. First, I'd check for any Windows updates and install them. If that doesn't work, then maybe the best alternative is to access MyFamily.com via IE. I wouldn't count on AOL's "tech support" for any help unless you are lucky enough to get a tech that works in North America! Jon Raymond St Paul Park, MN Web site: http://freepages.genealogy.rootsweb.com/~raymond/

Bettye, The problem occurs not just occasionally but each and every time I try to view a photo on a myfamily.com site. I guess I will just use Internet Explorer or my old AOL 8 when I visit a myfamily.com site. Thanks for your response. At least I know I am not the only one who has encountered this problem. Vonda In a message dated 6/25/2006 7:27:04 P.M. Central Standard Time, BHold1@aol.com writes: Vonda, I am on AOL and it happens to me occasionally. I usually just stop trying for the time being and go back later with no problems. I didn't contact AOL because I thought it was a problem with Myfamily.com or just a connection issue. It doesn't happen very often and so I don't think of it as enough of a problem to contact anyone. I'll try using Internet Explorer next time, but I prefer not to use it. I believe that AOL is a safer browser. Bettye

If I were you I would take off 9.0 and go back to 8.0

I don't know as I went back to aol 8.0 I couldn't get around too much on 9.0 as it seemed each time it shut my pc down/

In a message dated 6/25/2006 7:24:33 P.M. Pacific Standard Time, Llhight@aol.com writes: More... My email messages received on the screen, are extended beyond the bottom task bar. How do I rectify this? Lloyd, You can do one of two things. 1) you can change your screen resolution 2) You can use your curser to resize the window. A) Simply use the pointed curser and place it within the top (often blue) bar. Click and hold. B) You can then move the curser towards the top of the screen until you can see the bottom of said screen. Then release the click you are holding on your mouse. C) Now place you curser on the bottom edge of the window until it becomes a 2-sided arrow. Click and hold the 2-sided arrow. D) Now move this curser towards the top of the screen to make the window small enough to fit the area where you want it. When you have it where and the size you want it, release the mouse-click. E) NOW, go to the very top of the AOL screen and click on the menu item called 'Windows' and then select Forget window position and size. NOW go back to that same menu once again and this time click on Remember window position and size. You're done. Sharon

More... My email messages received on the screen, are extended beyond the bottom task bar. How do I rectify this? Thanks Lloyd

In a message dated 6/25/2006 7:03:07 P.M. Pacific Standard Time, Llhight@aol.com writes: "We're sorry, the AOL Member Directory page you requested is not available right now. Please try again later." I didn't change my email settings from the previous settings. What will correct this? --------- Lloyd, Time will correct it. Just be patient while they fiddle with the member directory. sharon

Hi AOLers, After doing an AOL check up, they recommended I install a new update of AOL 9.0 SE. I had a new CD from AOL, and installed it, and went through all the setups and install. Now when I want to start an email I can't hit the address at the top of any list without getting this error message: "We're sorry, the AOL Member Directory page you requested is not available right now. Please try again later." I didn't change my email settings from the previous settings. What will correct this? Thanks, Lloyd