My son is sharing my account with AOL, he lives seven miles from where I live. I can be online when all of a sudden I get cut off. I immediately sign back on but, get cut off again with the message saying "Your account is already connected using AOL Dial up access. Only 1 screen name may use AOL Dial up at a time." I have asked him how he does it, he says he only sign on normally, that he doesn't know that I am online at the time. I have tried to sign on when I know he is online but cannot. Is there a secret to cutting someone off to get online yourself? Lloyd

I provided the "tell us" information earlier, but if you were wanting to chat with a tech person, click on the "help" icon and then go to "Live Help". Woody ++++++++++++++++++++ _FloridaFox@aol.com_ (mailto:FloridaFox@aol.com) writes: How do I write to tell us more? Tellus and Tellusmore are not good addresses. Would someone please tell to whom I write now. Somehow with the new connectivity file AOL forced on me, I keep getting messages that my cookies must be enabled and they are. I have not changed any settings. The only thing I have done differently I ran the AOL spyware today for the first time in several months as I use Spy Bot and Adaware. Please advise about the address. Thanks

I went to AOL's bizarre "help", both icon and keyword, and they took me out on a web search and came up with off-site results. I chatted with a tech, and he said that, to provide feedback to AOL, one must enter "FEEDBACK HELP" (that is TWO words, less quotes). Nothing else works. That's pretty doggoned illogical. "Feedback", "Help", "tell us", and "tell us more" won't work anymore. It must be "FEEDBACK HELP". Woody +++++++++++++++++++++++++++++++ FloridaFox@aol.com writes: How do I write to tell us more? Tellus and Tellusmore are not good addresses. Would someone please tell to whom I write now. Somehow with the new connectivity file AOL forced on me, I keep getting messages that my cookies must be enabled and they are. I have not changed any settings. The only thing I have done differently I ran the AOL spyware today for the first time in several months as I use Spy Bot and Adaware. Please advise about the address. Thanks

How do I write to tell us more? Tellus and Tellusmore are not good addresses. Would someone please tell to whom I write now. Somehow with the new connectivity file AOL forced on me, I keep getting messages that my cookies must be enabled and they are. I have not changed any settings. The only thing I have done differently I ran the AOL spyware today for the first time in several months as I use Spy Bot and Adaware. Please advise about the address. Thanks

Well, here we go again. AOL has for a couple of years shown on the AOL System Information - Connectivity-Devices that I have other dial-up or Lan, which I have never had; however, I was able to connect without a problem. I have always used a card or a modem. Now after the download today with the additional connectivity files and the IPHSend file, AOL is trying to connect me via broadband, which I have never had. (TCR/IP) How do I get the devices to show only my modem?

I have XP Office and DSL I also have trouble with aol making the connection--but not every time. Usually the second time I can get thru. This started approximately May 20. On the 25 of May I began writing down the dates this was happening. It hasn't happened the last two days. JKH

In a message dated 7/1/2006 5:38:59 P.M. Pacific Standard Time, Bluetea54@aol.com writes: My preferences are not set to retain mail. The mail that is saved is from a variety of dates. Your explanation of the lines would make sense except that some of the messages with lines only instead of subject and sender listed are availabe --- Sounds like one of those weird things....... gremlins? Sharon

I do believe anything can and does happen to our computers whether we like it or not. Wish I could help you as my computer does strange things also and I do not know what is happening either.

Bluetea54@aol.com writes: >>> I found a strange grouping of emails in my filing cabinet. > >> Any ideas? Or is this one of those strange, unexplainable things that > happen? > I think something strange has been happening with the filing cabinets. I rarely save any mail - but found my filing cabinet had about 30 messages in it. The 5 I HAD saved had red check marks next to them (I am still using AOL7) and those I could open. The others, which I am quite sure I did not save, had no check marks and I received the same "not currently available" message. Barbara

Sharon, My preferences are not set to retain mail. The mail that is saved is from a variety of dates. Your explanation of the lines would make sense except that some of the messages with lines only instead of subject and sender listed are availabe. Judy In a message dated 7/1/2006 5:03:19 PM Eastern Standard Time, DULCICH6@aol.com writes: > Did you have your preferences set to "Retain all mail I read in my Saved > Mail Folder"? If so, that might account for their being there and you not > remember actively saving them. Since the subject line and sender are just a > line > and the mail is not currently available, I would expect both of those to > resolve at the same time. When the mail becomes available, the subject and > sender > will be shown. Remember, the mail kept in the default 'Saved Mail' file is > under the control, to some degree, of AOL. >

In a message dated 7/1/2006 2:57:39 P.M. Pacific Standard Time, Patscga@aol.com writes: So why does AOL tell me there is no upgrade from 9.0? ---------- Because AOL Suite is an entirely new and different program. It's not an upgrade of the regular AOL client in any way. Sharon

In a message dated 7/1/2006 4:28:09 P.M. Eastern Standard Time, DULCICH6@aol.com writes: There is a new AOL available (at least to the USA) for those interested. It's very different from AOL9.0 (any version). Here is a link to check it out: http://discover.aol.com/upgrade/index.adp# Sharon So why does AOL tell me there is no upgrade from 9.0?

In a message dated 7/1/2006 1:55:43 P.M. Pacific Standard Time, Bluetea54@aol.com writes: I found a strange grouping of emails in my filing cabinet. There are about 25 to 30 emails saved under "incoming saved mail" that show a straight line instead of the subject and sender. I can open some of the emails to read, some say "That mail is not currently available." I do not remember saving the ones that I was able to open I thought perhaps something was going wrong when I was saving emails, so I saved a few and they were saved like they normally would. Any ideas? Or is this one of those strange, unexplainable things that happen? Thanks ------------------------- Judy, Did you have your preferences set to "Retain all mail I read in my Saved Mail Folder"? If so, that might account for their being there and you not remember actively saving them. Since the subject line and sender are just a line and the mail is not currently available, I would expect both of those to resolve at the same time. When the mail becomes available, the subject and sender will be shown. Remember, the mail kept in the default 'Saved Mail' file is under the control, to some degree, of AOL. Sharon

Hi, I found a strange grouping of emails in my filing cabinet. There are about 25 to 30 emails saved under "incoming saved mail" that show a straight line instead of the subject and sender. I can open some of the emails to read, some say "That mail is not currently available." I do not remember saving the ones that I was able to open I thought perhaps something was going wrong when I was saving emails, so I saved a few and they were saved like they normally would. Any ideas? Or is this one of those strange, unexplainable things that happen? Thanks Judy

Listers, There is a new AOL available (at least to the USA) for those interested. It's very different from AOL9.0 (any version). Here is a link to check it out: http://discover.aol.com/upgrade/index.adp# Sharon

In a message dated 7/1/2006 1:59:46 P.M. Eastern Standard Time, DULCICH6@aol.com writes: ------ Alas, it seems to be related to an interaction between the AOL program and SP2 on only SOME computers. It does the same thing on one of my computers (my desktop) and not the other one (my laptop). I connect with cable and my solution has been to simply stay connected 24/7. There doesn't seem to be anything to do that will change this unfortunate glitch. I brought it to the attention of the developers during 9.0 testing, but I was one of *very, very* few that was experiencing it. They deemed it negligible in the overall picture for the time it would take to search it down and try to figure it out. Well, it's really annoying to me as I'm sure it is to you! I don't know if staying online 24/7 is a solution to you or if you can simply stay online all day without a problem. When I had dial-up, I signed on in the morning when I booted up and stayed on until I shut the computer down at night. In fact I did the same thing when I got cable, until the past year or so..... now I just keep the 'puter on, rebooting every few days or so when something requires it. Unless, of course one of my kids accidentally closes my AOL, then I have to reboot to get it back up and running. Not too much help, I know.......... Sharon Thank you Sharon, I wish I could that but I only have one phone line coming into my home and my wife and G-Children is on the line all day just about, so It is impossible for me to stay online all day. I tried having a separate line for my computer once a couple of years ago but my phone bill was almost double what it normally is and I could not afford that so I had it disconnected. Lloyd

In a message dated 01/07/2006 18:49:31 GMT Standard Time, VaGreen100@aol.com writes: Some 10 days or so ago, I posted about my problems with AOL etc. We decided it had to be the computer (CPU undersized for all this stuff we now have), so we were fortunate that we had another computer and just switched the DSL line to it. Everything is working fine now. Unfortunately, it's a lap top and I don't like working on a lap top, but it certainly is easier than the problems I was having with the other computer and AOL. Virginia Green I live in the UK and have had the same problem for well over a month now. I use DSL and Windows XP. AOL have tried everything to help. They even sent out a BT engineer who changed the master telephone socket for an ordinary one. Even though it is recommended to use a master socket where possible. It did not cure the problem. Eventually, AOL sent out a new Broadband modem. I installed the new modem, cables and filters. Things seemed fine for a few hours but today it was back to normal or rather abnormal this morning when it took me seven hours to get on line. Leaving the computer on and AOL connected does not work for me as it just chucks me off line from time to time. It is getting a little too much to put up with so any help or advice would be really appreciated. Many thanks in anticipation. Jean McCarthy nee Moore http://freepages.genealogy.rootsweb.com/~jeanmccarthy36/

In a message dated 7/1/2006 8:06:03 A.M. Pacific Standard Time, LloydLHite31@aol.com writes: Sharon is better at this stuff than I am--but my first suggestion since this is a connectivity issue would be to rebuild the AOL adapter. You didn't tell us how you are connecting to AOL -- that might be relevant--are you connecting by dialup or broadband (cable? DSL?). Joan I am using dial-up. I rebuild the AOL adapter regular, but it doesn't seem to help. ------ Alas, it seems to be related to an interaction between the AOL program and SP2 on only SOME computers. It does the same thing on one of my computers (my desktop) and not the other one (my laptop). I connect with cable and my solution has been to simply stay connected 24/7. There doesn't seem to be anything to do that will change this unfortunate glitch. I brought it to the attention of the developers during 9.0 testing, but I was one of *very, very* few that was experiencing it. They deemed it negligible in the overall picture for the time it would take to search it down and try to figure it out. Well, it's really annoying to me as I'm sure it is to you! I don't know if staying online 24/7 is a solution to you or if you can simply stay online all day without a problem. When I had dial-up, I signed on in the morning when I booted up and stayed on until I shut the computer down at night. In fact I did the same thing when I got cable, until the past year or so..... now I just keep the 'puter on, rebooting every few days or so when something requires it. Unless, of course one of my kids accidentally closes my AOL, then I have to reboot to get it back up and running. Not too much help, I know.......... Sharon

Some 10 days or so ago, I posted about my problems with AOL etc. We decided it had to be the computer (CPU undersized for all this stuff we now have), so we were fortunate that we had another computer and just switched the DSL line to it. Everything is working fine now. Unfortunately, it's a lap top and I don't like working on a lap top, but it certainly is easier than the problems I was having with the other computer and AOL. Virginia Green

In a message dated 7/1/2006 2:59:55 PM Eastern Standard Time, LloydLHite31@aol.com writes: Thank you Sharon, I wish I could that but I only have one phone line coming into my home and my wife and G-Children is on the line all day just about, so It is impossible for me to stay online all day. I tried having a separate line for my computer once a couple of years ago but my phone bill was almost double what it normally is and I could not afford that so I had it disconnected. Lloyd In some cases AOL is making it cheaper to have DSL through Verizon (at least it is Verizon in my area) than it is to have Dial-up. And you don't have to have another phone line to stay connected. I don't know if it would solve the problem -- but you might look into it. Joan