Hi, Until recently, I could delete multiple emails in my PFC by pressing the shift key and hilighting multiple messages, then delete.  This does not work for me anymore.  What am I doing wrong? Have AOL 8.0, Windows XP Sara

In a message dated 7/10/2006 7:06:21 PM Eastern Standard Time, ENC6@aol.com w rites: Joan, I could not get to the website to check if I get it in html or plain text or not. I keep getting web site found waiting for reply and it won't load. But.. in the headers it says: content type: text/html Does that mean anything? And my version is: 9.0 Security Edition Revision 4184.5314 Thanks and take care - Emma The Newsletter Center comes right up for me: http://newsletters.rootsweb.com/ However, the above probably means you get it in HTML format. I guess we have enought feedback now from AOL users who received the garbled Journal--but I'd like to hear from anyone who received it correctly--if anyone did. Joan

In a message dated 7/10/2006 12:20:17 P.M. Central Standard Time, JYoung6180@aol.com writes: 1) Do you receive a plain text or html version of the newsletter? 2) What version of AOL are you using? Joan, I could not get to the website to check if I get it in html or plain text or not. I keep getting web site found waiting for reply and it won't load. But.. in the headers it says: content type: text/html Does that mean anything? And my version is: 9.0 Security Edition Revision 4184.5314 Thanks and take care - Emma

I also received garbled edition I use 8.0 and received HTML Marion

Joan I subscribe to neither AWJ nor RWR, but received a non-gen message from my husband's office on Friday which looked just like the RWR that was posted to the list. I'm waiting with bated breath to hear what you find out! Anne JYoung6180@aol.com wrote: > I'm trying to ascertain how many of you received today's Ancestry Weekly > Journal garbled (just like last week's RootsWeb Review). I've been in touch > with both Myra Gormley (about the RWR) and Juliana Smith (about the Ancestry > Weekly Journal). > > Juliana asked me to ask AOL subscribers the following questions (please post > your replies to this list where we can gather the information needed to > troubleshoot the problem). Tell us whether or not you received the Journal today > in a garbled form and also please let us know the answers to the following > questions: > > 1) Do you receive a plain text or html version of the newsletter? > 2) What version of AOL are you using? > > Juliana also informed me that: you can access a readable version in the > Ancestry.com Library at: > http://www.ancestry.com/learn/library/article.aspx?article=dailynews (Note: I am aware that the photographs are missing, but they > will be rolled later today. They are available on the blog at: > http://blogs.ancestry.com/circle/) > > Thanks for any input to help resolve the problem. > > Joan, admin

In a message dated 7/10/2006 5:50:00 PM Eastern Standard Time, DUNCHIGH@aol.com writes: I called AOL rep, he told me it was a problem with my Sony ... gave me their number and said I needed to download a new driver. I haven't bothered to call Sony since I'm pretty sure AOL was passing the buck. Gail- The problem is NOT on your end--it is something that has changed and they are attempting to figure out just what caused it. Joan

Today's Ancestry Weekly Journal was garbled. I receive it in html version on AOL 9.0 Security Edition SE Revision 4184.5314. Several weeks ago, I received a e-mail which was also garbled but not a newsletter. I called AOL rep, he told me it was a problem with my Sony ... gave me their number and said I needed to download a new driver. I haven't bothered to call Sony since I'm pretty sure AOL was passing the buck. Thanks for all the time and effort you're putting into this problem, we do appreciate you! Gail Vacaville, CA

Correction from Jeanne. I receive it in HTML and not text.

I received it 'garbled'. I get it in 'plain text' and I use 'AOL 9.0 Optimized SE' Jeanne

Did anyone receive an ungarbled newsletter? Everyone who responded received the garbled version. Kay

In a message dated 7/10/2006 1:20:17 P.M. Eastern Daylight Time, JYoung6180@aol.com writes: 1) Do you receive a plain text or html version of the newsletter? 2) What version of AOL are you using? I received the garbled text. I think I get Html version. AOL 9.0 SE Virginia Green

I received the Ancestry Weekly garbled today. I use Html and AOL 9 with Windows 98. Joan/Ohio

Yes, I received this garbled also. I subscribe to text mode and have 7.O edition AOL. Kay

Ancestry Weekly Journal was received today and it is garbled. I received it in "text" format I am using AOL 9.0 Security Edition SE Betty

Received garbled edition. Have AOL 9.0 SE in HTML. _Bmdible@aol.com_ (mailto:Bmdible@aol.com)

I'm using 9.0 and html But lord todays is a MESS Sharon

I received today's Ancestry Weekly Journal and it was garbled. 1. html version 2. AOL 9.0 Security Edition SE Revision 4187.5319 Vonda

Go here: http://newsletters.rootsweb.com/ ...type in the email address you use to subscribe to the newsletters and click the button. The results page will show you which newsletters you are subscribed to and the radio buttons at the bottom of the page will tell you if you are subbed in plain text or HTML. Joan

In a message dated 7/10/2006 1:20:15 PM Eastern Standard Time, JYoung6180@aol.com writes: > 1) Do you receive a plain text or html version of the newsletter? > 2) What version of AOL are you using? Garbled version again this week. 1. Plain Text 2. 8.0 Joan, Thanks for all your help in trying to get this resolved. AnneMarie

I'm trying to ascertain how many of you received today's Ancestry Weekly Journal garbled (just like last week's RootsWeb Review). I've been in touch with both Myra Gormley (about the RWR) and Juliana Smith (about the Ancestry Weekly Journal). Juliana asked me to ask AOL subscribers the following questions (please post your replies to this list where we can gather the information needed to troubleshoot the problem). Tell us whether or not you received the Journal today in a garbled form and also please let us know the answers to the following questions: 1) Do you receive a plain text or html version of the newsletter? 2) What version of AOL are you using? Juliana also informed me that: you can access a readable version in the Ancestry.com Library at: http://www.ancestry.com/learn/library/article.aspx?article=dailynews (Note: I am aware that the photographs are missing, but they will be rolled later today. They are available on the blog at: http://blogs.ancestry.com/circle/) Thanks for any input to help resolve the problem. Joan, admin