In a message dated 7/11/2006 2:40:23 PM Eastern Standard Time, Donnamomburg@aol.com writes: Joan, I also could not get to the web site to check html or text. It seems like any attempt to go to a web site doesn't work today. It's been very frustrating. I have AOL 9.0 SE Thanks, Donna in Missouri It comes right up for me. As an alternative you can use the new RootsWeb registration page which will also list your newsletters: http://myaccount.rootsweb.com/ . Joan

Joan, I also could not get to the web site to check html or text. It seems like any attempt to go to a web site doesn't work today. It's been very frustrating. I have AOL 9.0 SE Thanks, Donna in Missouri

The journal dated July 10th, came through just fine to me. It was the previous one that is garbled. I have plain text & AOL 9.0 SE 4184-5134. Judy

It was garbled for me. I don't know which type I receive?? I'm using AOL 9.0 Limited Edition (whatever that is) Phyllis

In a message dated 7/11/2006 10:07:04 AM Eastern Standard Time, NEWBIETAYLOR@aol.com writes: Hi, I saved some e-mails over the past 3 months to my PFC to different folders that I had previously established. However, yesterday when I opened the PFC ,I found that these appeared directly under Incoming Mail Saved rather than in the intended folder. When I clicked on these to open them, got message "that mail is not currently available." I tried again today and got the same message. Other saved mail that is actually in a folder is available. I have never backed up my filing cabinet so can I use the "restore" feature? Assuming that I can restore these files stored on the server, I have three questions: 1. If I restore my PFC, will I then be able to retrieve and read these e-mails? 2. My settings are to backup weekly so how can I tell the date of the latest backup? 3. If I do a restore, do I just get the latest backup or can I specify an "as of" date? Needless to say, I'm very frustrated with AOL today. Thanks, Sara Hmmm...I don't know how these files got moved to the default incoming mail folder if you placed them in a different folder--are you sure they are not ALSO in the folders where you put them? If not, and assuming you deleted mail from your inbox and the mail from the incoming mail folder was likely deleted along with it. Joan

Oh my, I should have waited to send my previous email to you. I see down the page, there are instructions on how to check our newsletters. Mine was sent in plain text. I went to the site and changed it to HTML...It probably doesn't matter but I will try it. Patricia..

In a message dated 7/11/2006 1:28:45 PM Eastern Standard Time, Jthowie@aol.com writes: Where can I check about receiving pain text or HTML? Go here: http://newsletters.rootsweb.com/ and type in your email address that you use to receive the Journal. Once you click the link the next page will tell you about your subscriptions and the format. Joan

I also received my Ancestry Weekly garbled as you did...I am using 9.0 SE and the weekly should be in plain text I believe. Where can I check about receiving pain text or HTML? I am glad I am not the only one getting these. Patricia.

AWJ: Garbled this week, okay last. HTML 9.0 Optimized SE Never have had a problem with RWR -- so far. Vanette

In a message dated 7/11/2006 10:20:48 AM Eastern Standard Time, Pm401kplan@aol.com writes: In addition to the last Ancestry Weekly Journal, which everyone knows was garbled, I received today some e-mail communication about my membership from: _myfamily@reply.myfamilyinc.com_ (mailto:myfamily@reply.myfamilyinc.com) which was also completely garbled. Has anyone else received this? Paul Paul- I've passed this along so that it can be reported to those working to resolve the problem. As I understand it they did some software upgrading and possibly also moved their mail system to new servers--and they are working to pinpoint where within the changes the problem came about so that it can be fixed. Thanks for reporting this. Joan

In addition to the last Ancestry Weekly Journal, which everyone knows was garbled, I received today some e-mail communication about my membership from: _myfamily@reply.myfamilyinc.com_ (mailto:myfamily@reply.myfamilyinc.com) which was also completely garbled. Has anyone else received this? Paul

Hi, I use AOL 7.0, Win95, on an 8 yr. old machine. I get the email in plain text. It was indeed garbled last Wednesday. Dick in Las Vegas

Hi, I saved some e-mails over the past 3 months to my PFC to different folders that I had previously established. However, yesterday when I opened the PFC ,I found that these appeared directly under Incoming Mail Saved rather than in the intended folder. When I clicked on these to open them, got message "that mail is not currently available." I tried again today and got the same message. Other saved mail that is actually in a folder is available. I have never backed up my filing cabinet so can I use the "restore" feature? Assuming that I can restore these files stored on the server, I have three questions: 1. If I restore my PFC, will I then be able to retrieve and read these e-mails? 2. My settings are to backup weekly so how can I tell the date of the latest backup? 3. If I do a restore, do I just get the latest backup or can I specify an "as of" date? Needless to say, I'm very frustrated with AOL today. Thanks, Sara

Joan, I. Received last two AWJ Garble 2. Receive in HTML 3. Have 9.0 SE Jerry

re: Ancestry Weekly Journal... 1) Do you receive a plain text or html version of the newsletter? HTML 2) What version of AOL are you using? ver 10.3.6 for Macintosh 3) Computer system 17" iMac G4 800 MHz w/512 MB SDRAM running OS X ver 10.4.6 4) No prior problems with either Rootsweb Review or Ancestry Weekly until the 2 recent issues and I usually save them for reading later. Scott

In a message dated 7/10/2006 1:20:17 PM Eastern Standard Time, JYoung6180@aol.com writes: I'm trying to ascertain how many of you received today's Ancestry Weekly Journal garbled (just like last week's RootsWeb Review). Ancestry was garbled for me today but last week's RootsWeb was not. I brought up the Ancestry Newsletter and mine did have the photos. I'm using AOL 9.0 SE. Dee

Both were garbled. Using 9.0SE Receive in text only.

I received it in the garbled form. I receive it in Plain Text and am using AOL 9.0 SE ------------------original message------------------------------------ In a message dated 7/10/2006 1:20:15 P.M. Eastern Standard Time, JYoung6180@aol.com writes: Juliana asked me to ask AOL subscribers the following questions (please post your replies to this list where we can gather the information needed to troubleshoot the problem). Tell us whether or not you received the Journal today in a garbled form and also please let us know the answers to the following questions: 1) Do you receive a plain text or html version of the newsletter? 2) What version of AOL are you using?

In a message dated 7/10/2006 6:15:13 PM Central Standard Time, NEWBIETAYLOR@aol.com writes: > Hi, > Until recently, I could delete multiple emails in my PFC by pressing the > shift key and hilighting multiple messages, then delete. This does not work > for > me anymore. What am I doing wrong? > > Have AOL 8.0, Windows XP > Hi, Don't know what happened, but as of now I am able to delete multiple e-mails again. Thanks, Sara

In a message dated 7/10/2006 6:09:04 P.M. Central Standard Time, JYoung6180@aol.com writes: But.. in the headers it says: content type: text/html Does that mean anything? And my version is: 9.0 Security Edition Revision 4184.5314 Thanks and take care - Emma Finally got through - yep - HTML Thanks again - Emma