Thanks Joan (I think!). I was afraid you would say that! I have hundreds of "sent emails" in my AOL 8.0 PFC. Can AOL delete mail from my PFC on AOL 8.0 if I do not use that version to go online? Vonda In a message dated 7/13/2006 1:06:49 P.M. Central Standard Time, JYoung6180@aol.com writes: That is when I first noticed this also---when I upgraded to AOL 9.0. I think for safety's sake putting your saved mail in folders you created would be wise. Joan

In a message dated 7/13/2006 6:09:09 A.M. Pacific Standard Time, NEWBIETAYLOR@aol.com writes: If I delete this "old mail" after it has dropped into my "old mail" box, rather than waiting for AOL to delete it, will that reach into my PFC and delete it there as well? --------------- YES The ONLY way to keep your saved mail in your PFC is to move it to a different folder (one YOU make). Otherwise let your email cycle out of your New mail, Old mail areas on it's own. Sharon

In a message dated 7/13/2006 1:31:00 PM Eastern Standard Time, VondaD@aol.com writes: This only began happening when I upgraded from 8.0 to 9.0. My old AOL 8.0 still has all my sent mail even if I did not save it to a folder (Mail sent from 20 July 2001 to March 23 2005). Maybe for safety sake I should put all that mail in folders (Oh, please tell me I do not need to do that!) What is the length of time mail in 9.0 will stay under "Mail You've Sent" before AOL deletes it? That is when I first noticed this also---when I upgraded to AOL 9.0. I think for safety's sake putting your saved mail in folders you created would be wise. Joan

Is this true with "mail you've sent" as well? In mail preferences I have marked the option to save all sent mail. In the past if I did not want to keep copies of mail I sent I deleted it but all other messages were still listed under mail sent. It seems now mail sent is not kept indefinitely (last message in my PFC under Sent Mail is dated May 31, 2006). I have started saving copies of sent mail I want to keep in a folder. This only began happening when I upgraded from 8.0 to 9.0. My old AOL 8.0 still has all my sent mail even if I did not save it to a folder (Mail sent from 20 July 2001 to March 23 2005). Maybe for safety sake I should put all that mail in folders (Oh, please tell me I do not need to do that!) What is the length of time mail in 9.0 will stay under "Mail You've Sent" before AOL deletes it? Vonda In a message dated 7/13/2006 11:03:55 A.M. Central Standard Time, JYoung6180@aol.com writes: I don't know--but I would be afraid it might. Any mail you specifically delete from the AOL server that you had saved in the default incoming saved mail folder is probably vulnerable to being deleted along with the copy you delete. Seems odd but they started doing this as the result of too many AOLers unknowingly saving all incoming mail and not realizing how much was building up in their PFCs until they had computer problems

In a message dated 7/13/2006 9:09:09 AM Eastern Standard Time, NEWBIETAYLOR@aol.com writes: From what has been said it appears that if I delete an e-mail from my inbox, which I have saved to my PFC, that delete reaches into my PFC and deletes the one I saved as well. Therefore, I must allow the one from my inbox to drop to my "old mail" where AOL will eventually delete it. --- Sara- Yes--provided that you haven't moved the saved copy to a folder other than your default incoming saved mail folder. <<Hopefully, My last question is: If I delete this "old mail" after it has dropped into my "old mail" box, rather than waiting for AOL to delete it, will that reach into my PFC and delete it there as well?>> I don't know--but I would be afraid it might. Any mail you specifically delete from the AOL server that you had saved in the default incoming saved mail folder is probably vulnerable to being deleted along with the copy you delete. Seems odd but they started doing this as the result of too many AOLers unknowingly saving all incoming mail and not realizing how much was building up in their PFCs until they had computer problems. Joan

For a long time I have not had those scary emails from someone pretending to be AOL, wanting to verify my account number & etc. However, seems like it is one a day lately. I want to send these to AOL. Is the address still TOSEmail1? That is what I used to send to, but want to be sure it goes to the correct mailbox. thanks, Joyce in Louisiana

In a message dated 7/11/2006 9:23:13 PM Eastern Standard Time, NEWBIETAYLOR@aol.com writes: Thanks for that information. If that is the case, how are we supposed to remove it from the inbox since saving it to the PFC does not remove it from the inbox. Mustwe just allow it to become read mail and wait for AOL to delete it? I must be missing something here. Sorry.... In a message dated 7/11/2006 8:33:04 PM Central Standard Time, JYoung6180@aol.com writes: Yes--letting them fall off automatically works as does moving them to a different folder than the default incoming saved mail folder. Thanks to Joan, Joan in Ohio, and Sharon for your comments. From what has been said it appears that if I delete an e-mail from my inbox, which I have saved to my PFC, that delete reaches into my PFC and deletes the one I saved as well. Therefore, I must allow the one from my inbox to drop to my "old mail" where AOL will eventually delete it. Hopefully, My last question is: If I delete this "old mail" after it has dropped into my "old mail" box, rather than waiting for AOL to delete it, will that reach into my PFC and delete it there as well? Thanks again, Sara

In a message dated 7/11/2006 8:00:33 AM Eastern Daylight Time, AOLers-RootsWeb-D-request@rootsweb.com writes: 1) Do you receive a plain text or html version of the newsletter? I received a html version that was garbage! 2) What version of AOL are you using? AOL 9.0 Optimized SE KC(~,~)

I am also having praoblems with aol getting around. It hangs my mouse and wont let me go any where, so I got disgusted and turned it off. Today may be a little better but I doubt it. ew

I, too, just receeived the Review, all in code. Patti

Previous message: <<Joan, I also could not get to the web site to check html or text. It seems like any attempt to go to a web site doesn't work today. It's been very frustrating. I have AOL 9.0 SE>> I was having problems with not being able to open mail or go to various web sites yesterday with AOL. I finally shut it down, turned my computer off. Opened everything again and the problems were corrected. Bettye

I bragged too soon -- today's (7-12) RWR is garbled; none of the previous ones were. AOL 9.0 Optimized SE, HTML format. Vanette

Just received RootsWeb Review--July 12th and it is all in code. Susanne

thanks Joan!!!

Hi folks, just wanted to let you know that I received another garbled RootsWeb Review newsletter today, Vol. 9, No. 28 July 12. I hope that it will get corrected soon. Patricia.

In a message dated 7/12/2006 9:49:48 AM Eastern Standard Time, Miltone@aol.com writes: Lost emal on master screen name. Mac 10 aol. Mac os 3.4 Can get email on regular broadband aol on other 2 screen names. Can only access master name mail by aol separate web access signing on via web outside regular aol Verizon broadband. Whats happening? Milton- This sounds like an issue you will need to take up with AOL tech support. Sounds like something wrong with your account/screen name. Joan

To All- If your copy of today's RootsWeb Review arrived in the garbled format there is now a "work around" until the problem is solved. Send a new email to: RWR-POST@rootsweb.com and a text copy will be emailed to you that isn't garbled. You can leave the subject and message body blank or you can put something like Send RWR like I did. Joan

In a message dated 7/12/2006 10:21:03 AM Eastern Standard Time, Decampnews@aol.com writes: I wonder if some recent update to Windows or AOL might have made this change? This might explain why some subscribers are getting the garbled version while others aren't. I wonder if anyone has been getting the garbled newsletters after they have verified that the text only button is checked? Wilson Wilson- Yes--the garbled copies are for both HTML and text formats. It is more likely that something at RootsWeb/Ancestry resulted in your newsletters being checked off as HTML than anything you did on your computer or that AOL did. Joan

I just checked my newsletter subscriptions at _http://newsletters.rootsweb.com/_ (http://newsletters.rootsweb.com/) . For some reason, the box to select the format was now checked for HTML. I don't recall ever making this choice. I changed it back to text only. I wonder if some recent update to Windows or AOL might have made this change? This might explain why some subscribers are getting the garbled version while others aren't. I wonder if anyone has been getting the garbled newsletters after they have verified that the text only button is checked? Wilson

Lost emal on master screen name. Mac 10 aol.    Mac os 3.4 Can get email on regular broadband aol on other 2 screen names. Can only access master name  mail by aol separate web access signing on via web outside regular aol Verizon broadband. Whats happening? Milton E. Botwinick botwinick@aol.com botwinick@alumni.rowan.edu MEBotwinick@alumni.temple.edu http://hometown.aol.com/botwinick/myhomepage/index.html