Hi everyone :) For about 3 weeks or so I have had some AOL issues. Consequently have talked to AOL techs concerning these issues. My concern was and is that every time I talk to AOL tech on phone, very shortly afterwards I receive an AOL Phishing letter (not official envelope) concerning the topic addressed w/the AOL tech. Since this went on for sometime, I finally called an AOL tech to see why this was happening. The tech blew it off. When it happened again an AOL tech blew it off. It just seems too coincidental for this too happen so many times. Any thoughts?

In a message dated 8/3/06 9:00:49, AOLers-RootsWeb-D-request@rootsweb.com writes: > In the New AOL will we have to pay to have a web site on aol? > Or is a web site part of the freebie aol? Milton E. Botwinick [professional genealogist] botwinick@aol.com botwinick@alumni.rowan.edu MEBotwinick@alumni.temple.edu http://hometown.aol.com/botwinick/myhomepage/index.html

The Times business section reports that a European roll-out the new free AOL service is planned for next year. Anne

In a message dated 8/3/2006 6:59:49 AM Eastern Standard Time, RobLMilner@aol.com writes: I wish when people are talking about AOL if they say they are talking about AOL in America or the UK because it gets very confusing when people start saying AOL is now free, but as far as i am aware its not in the UK. Not everyone on this list is in the USA. Robin Good point--and I've added a little reminder about this to the rotating taglines for the list. Joan, admin

Robin, You are absolutely correct and I apologize for not distinguishing my location when I have written. I think the problem is that the written messages from AOL do not say that this new policy just applies to the accounts in the U. S. Therefore, we make the erroneous assumption that it applies to all. And it may be just a matter of time before the policy spreads "across the big pond". Ruth Cherecwich In a message dated 8/3/2006 4:59:49 AM Mountain Standard Time, RobLMilner@aol.com writes: I wish when people are talking about AOL if they say they are talking about AOL in America or the UK because it gets very confusing when people start saying AOL is now free, but as far as i am aware its not in the UK. Not everyone on this list is in the USA. Robin

I wish when people are talking about AOL if they say they are talking about AOL in America or the UK because it gets very confusing when people start saying AOL is now free, but as far as i am aware its not in the UK. Not everyone on this list is in the USA. Robin

I have been studying the message along with the faq's. What I cannot figure out is if my email stored on aol and my favorite places will be kept or deleted if I stop paying. It is clear that the service stays if I keep paying but is not clear what happens if I stop. Ruth Cherecwich

In a message dated 8/2/2006 4:22:44 P.M. Pacific Standard Time, JRAYMOND651@aol.com writes: I've a question. I use ComCast for a broadband connection and also pay AOL $15/month for email. Does this mean I can stop paying AOL and still maintain my service, including my email address which I've had for 12+ years? Jon Raymond St Paul Park, MN -------------------- Jon, I would say Yes. But call customer service to be sure it applies to your area. Sharon

Sharon, I've a question. I use ComCast for a broadband connection and also pay AOL $15/month for email. Does this mean I can stop paying AOL and still maintain my service, including my email address which I've had for 12+ years? Jon Raymond St Paul Park, MN Web site: http://freepages.genealogy.rootsweb.com/~raymond/

http://daol.aol.com/newaol/email An Important Message From AOL's CEO Dear AOL Member, I want to let you know about some exciting changes happening at AOL. Our service has always been an all-in-one solution for our members, consisting of: Connectivity -- a way of connecting to the Internet (through a dial-up or high-speed connection), and Content and Services -- bringing you useful tools and features like email, security and an entertaining online experience once you're connected. Today we are announcing that AOL's software, email, and other compelling AOL features will be free to everyone who has an Internet connection -- including your Address Book, Screen Name, the Buddy List® feature and more. AOL will continue to provide a dial-up connection for you, and we will continue to offer several reliable and affordable options for getting online. What Does This Mean for You? Nothing about your service arrangement with us will change unless you want it to. Your current plan, which includes Internet connectivity, 24/7 customer support, unlimited email storage, your email addresses and all the AOL content and services you rely on, will still be there for you. If you do at some point choose another provider to connect you to the Internet: You can keep your AOL Screen Name and email address for as long as you want to use it, completely free; You can continue to use your AOL software, and you can still get all your favorite features and content, completely free; You will still get AOL's comprehensive safety and security tools, protecting you from online hackers, spammers and identity thieves, completely free. All of this is free, no matter who provides your Internet connection. Why Is AOL Doing This? We're simply changing with the times. There are many options for Internet access, whether it's dial-up or broadband. At the same time, a lot of online content and services are now available on the Web free of charge because they are supported by advertising. So, while your Internet connectivity needs may change over time, what you love about the Web does not. We are now able to ensure that the familiar AOL experience, your Screen Name, your Address Book, your Buddy List, your Favorite Places, and other content and features you enjoy, will always be available to you for free. In September, you will be hearing more about changes at AOL. Until then, you can visit AOL Keyword: New AOL for more information and to sign up for informative email alerts. Sincerely, Jon Miller Chairman and CEO AOL LLC I thought I'd send this along for your edification........ Sharon

So will these changes (free e-mail, even using another provider?) apply to their UK service as well? Paul see _http://daol.aol.com/newaol/announcement_faq_ (http://daol.aol.com/newaol/announcement_faq)

_http://daol.aol.com/newaol/announcement_faq_ (http://daol.aol.com/newaol/announcement_faq) Here is a frequently asked questions page. Ruth Cherecwich

Thank you, Joan! An answer to my prayer. Phyllis

_Miltone@aol.com_ (mailto:Miltone@aol.com) writes: Anybody know anything about the aol new pricing policy starting tommorrow? ++++++++++++ Not a thing other than the articles about AOL being free starting tomorrow for broadband users--not sure what changes that will bring. Joan +++++++++++++++++ Oh whoa is me!! What about my AOL web space? Will it be free? Or must I find some other place? Woody

In a message dated 8/1/2006 6:08:53 PM Eastern Standard Time, Miltone@aol.com writes: Anybody know anything about the aol new pricing policy starting tommorrow? Not a thing other than the articles about AOL being free starting tomorrow for broadband users--not sure what changes that will bring. Joan

Anybody know anything about the aol new pricing policy starting tommorrow? Milton E. Botwinick [professional genealogist] botwinick@aol.com botwinick@alumni.rowan.edu MEBotwinick@alumni.temple.edu http://hometown.aol.com/botwinick/myhomepage/index.html

In a message dated 8/1/2006 1:46:19 PM Eastern Standard Time, PhyllisM19@aol.com writes: Hi List, I just got a new computer and when I open my AOL mail there is an advertisement at the bottom of the screen -- some of these ads blink or move around, etc. and are very distracting. Is there some way to get rid of them? I have AOL Limited Edition. Phyllis Phyllis- It is starting to sound as if they are installing the AOL Limited Edition on new computers and then allowing you to download the full version if you wish to--I would think a new computer would have the space and memory to accomodate the full version if you care to download it. As for the ads on teh mail screen: First: move your cursor to the bottom of the mail window until the cursor turns into a double edged arrow. Second: hold down the cursor and stretch the mail window down as far as you can (this won't totally allow you move the ads out of site in this step but will let you enlarge and slide the mail window down to the edge of the screen. Third: now move the cursor up to the top of the mail window over the dark blue title bar at the top of the window. Hold the cursor down and MOVE the window down further until the ads are below your viewable screen. -- if you would like to now make the viewable mail window a bit larger you can move the cursor all the way to the top of the blue title bar and hold it down and drag the window (resizing it and not moving it) until it is as big as you want it. FINAL STEP: once you have everything looking as you want it to remain--then click on the WINDOW menu at the top of the AOL main screen and select REMEMBER WINDOW SIZE and POSITION. Joan

Hi List, I just got a new computer and when I open my AOL mail there is an advertisement at the bottom of the screen -- some of these ads blink or move around, etc. and are very distracting. Is there some way to get rid of them? I have AOL Limited Edition. Phyllis

Thanks to all of you for offering help with my pop-up problem. It is now ok. It is simple if you know how. Thanks again to Sharon, Joan, Gerri. Hope something good happens to you today. Tillie TNixon@aol.com

RobLMilner wrote on 23/07/2006, 17:55: > Today i have been downloading some email attachments and they have > downloaded so slow. I have AOL Gold and use a Netgear DG834G 54 mp > Router. The only > thing i have changed today is to disable the Wireless settings (which > the > Netgear Help desk told me to do when i first installed the router) > because my > networked computers in the childrens bedrooms were not connecting. > > Can anyone offer any help and/or advice on how to bring my speed back > up to > what it was. I am based in the UK. > > Robin This may have had something to do with your problem: "At AOL we aim for the highest standards of service for our customers. On Sunday 23rd July 2006 some AOL members experienced problems with the AOL service. We would like to assure you that this problem has now been resolved and will not have any further impact on your enjoyment of AOL. If you were logged on during this time, I apologise if our normally high service standards were not met. We would like to apologise for any inconvenience. Kind regards," Andrew Lazenby Director, Customer Marketing